Scheduling Coordinator

Reynolds Electric, Plumbing, Heating and Air

Reynolds Electric, Plumbing, Heating and Air is 100% privately owned and locally operated. This means decisions are made by people who know the team, know the community, and care about long-term stability rather than short-term numbers. We invest in our people, and we grow at a pace that keeps quality, culture, and customer care at the forefront. What makes this a great place to work Reynolds is known for a supportive, respectful, and people-first culture. You'll join a team that communicates clearly, steps in for each other, and celebrates collective wins. We also believe in equipping our team with the tools they need to do their best work. You'll receive ongoing coaching in communication, workflow management, and system navigation so you can feel confident and capable in the role.

What you'll be doing each day Your goal is to keep the schedule on track, the call board full, and the workflow moving. You'll help coordinate the day for our electrical, plumbing, HVAC and home-services teams by :

• Building and adjusting daily technician schedules
• Prioritizing urgent jobs and supporting daily revenue goals
• Pairing the right technician with the right job based on skillset
• Staying in communication with technicians throughout the day to keep jobs flowing
• Handling reschedules, updates, follow-ups, and customer satisfaction calls
• Resolving problems with a calm, solutions-first approach
• Ensuring jobs have the correct materials, permits, and information
• Communicating job progress to leadership and identifying schedule impacts
• Coordinating outbound calls and technician-generated leads
• Correcting job setup errors in the system to maintain accurate reporting
• Working closely with the customer service team to support incoming requests
• Completing all daily follow-up and administrative tasks with strong attention to detail

What you'll receive Competitive pay : $23-$25 per hour (based on experience), plus profit sharing. Scheduling coordinators typically average around $60K annually. Flexible work : We offer the option to work remotely and flexible hours are available! Fully paid health benefits : 100% employer-paid medical, dental, and vision (family coverage available). Retirement & insurance : 401(k) with 3% company match and employer-paid life insurance. Paid time off : 80 hours of frontloaded PTO plus 7-9 paid holidays each year. Training & growth : Ongoing training programs, skill development, and support from leadership. A strong team environment : Work with people who take pride in quality work and show up for each other every day.