Unit Director

POSITION DESCRIPTION

TITLE: Unit Director (F)

PERFORMANCE

PROFILE SOURCE: Management Professional

DEPARTMENT: Operations

REPORTS TO: Chief of Operations

 Salary

*Must have 120 college credit hours - 24 credit hours must be in child related courses

Position Summary: The Unit Director is directly responsible for the overseeing of operations and programs for a Club or branch within a multi-unit organization; facilities and budget management; staff development; supervision of assigned staff and program volunteers;. Qualification Requirements: Knowledge Demonstrated knowledge of the principles and practices related to: Management of Club operations Community relations · Principles of youth development Resource development Resource management Financial and budget management Facility and equipment management Knowledge of information management systems Recruitment, selection, development, management and evaluation of staff · Program planning, development, implementation and evaluation · Developing and maintaining collaborative partnerships and public relations Business communications Education A minimum of a Bachelor's Degree from an accredited college or university, or equivalent experience is required. Must also be certified in CPR and first aid.

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Experience A minimum of three (3) years work experience in a Boys & Girls Club or similar experience in organizational planning and supervision of activities based on the developmental needs of youth. Must have considerable knowledge of the policies, program and procedures of Boys & Girls Clubs, or of the principles and practices of similar nonprofit organizations.

Skills required in the following areas:

• Communication Skills: Informing, Listening, Presenting, Writing

• Decision-making Skills: Analyzing, Fact Finding, Systemic Thinking, Judgment, Problem Solving

• Developing Organizational Talent: Staff Development, Coaching, Providing Feedback, Delegating

• Leadership Skills: Developing Commitment, Influencing, Empowering, Leading by Example, Managing Change, Providing Recognition, Team Building, Encouraging Innovation

• Personal Initiative Skills: Organizational Awareness, Contributing to a Positive Work Environment, Proactivity, Striving For Excellence; Professional Development

• Planning Skills: Action Planning and Organizing, Monitoring, Project Management, Recruitment, Time Management, Strategic Planning,

• Quality Skills: Satisfying Customer Requirements, Using Meaningful Measures, Implementing Quality Improvements

• Relationship Skills: Relationship Building, Meeting Skills, Teamwork, Conflict Management, Networking, Negotiating

• Safety, Health and Environment Skills: Fostering Organizational Wellness, Supporting a Safe Environment

KEY ROLES

Competency Areas:

LEADERSHIP

MP1 Ensure Services, Programs, and an Environment that Prepares Youth

for Success

STRATEGIC PLANNING

MP2 Contribute to the Planning and Implementation of the Strategic Plan

MP3 Ensure Quality Improvement

RESOURCE DEVELOPMENT

MP4 Contribute to Attaining Financial Support

RESOURCE MANAGEMENT

MP5 Manage Financial Resources

MP6 Manage Administrative and Operational System

MP7 Manage Facilities

MP8 Ensure a Productive Work Environment

MP9 Recruit, Select and Manage Staff

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PROGRAM AND SERVICE MANAGEMENT

MP10 Ensure Program Planning, Development, Implementation and Evaluation

TECHNOLOGY

MP11 Ensure that Plans for Technology, Information Management Systems and

updating Staff Skills are Implemented

PARTNERSHIP DEVELOPMENT

MP12 Develop Collaborative Partnerships

MARKETING AND PUBLIC RELATIONS

MP13 Develop and Maintain Public Relations

ADDITIONAL ACCOUNTABILITIES:

Supervisory Responsibilities

• Provide direct and indirect supervision to full and part-time administrative professionals.

• Knowledge of and ability to insure adherence to the organization’s Operations Plan.

• Supervision and coordination of staff and volunteers during special Club events.

• Provide direct and indirect supervision of facilities management staff.

Budget Responsibilities

• Control expenditures against budget related to administrative and operation responsibilities.

• Assists the Area Director in preparing the annual budget request.

Relationships

Internal:

• Maintain daily contact with program and administrative staff to interpret and explain organizational mission and standards; discuss issues and provide/receive information.

External:

• Maintain contact with external community and school groups, board of directors, members' parents and others to assist in resolving problems and to market/promote Club.

Other Requirements

• Valid (state) driver’s license

ENVIRONMENTAL AND WORKING CONDITIONS:

The majority of the work time is split between an office and Club setting. Minimum travel is required.

PHYSICAL AND MENTAL REQUIREMENTS:

Demonstrated ability to:

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• Maintain a high energy level.

• Be comfortable performing multi-faceted projects in conjunction with day-to-day activities.

• Speak clearly and hear.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.