Program Specialist 1

Program Specialist

Want a job where you actually help people every day? As a Program Specialist with the Workers' Compensation Section at the Montana Department of Labor & Industry, you'll be the person injured workers and their families count on to navigate a tough time. Your knack for staying organized and catching the details will help make sure Montanans get the support they need, when they need it.

MISSION STATEMENT : Empowering all Montanans through work and opportunity.

DLI CORE VALUES :

• Responsiveness
• Respect
• Integrity
• Excellence
• Cohesiveness

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

Position Overview

The Program Specialist provides high-level administrative and analytical support to workers' compensation programs, ensuring they run efficiently and in compliance with state and federal requirements. This role manages program workloads, documentation, data collection, and basic program analysis while maintaining strict confidentiality of sensitive records. The position regularly coordinates with internal program managers, other state agencies, private entities, and program participants to implement processes, share guidance, and support timely delivery of services. It also serves as a key resource for multiple workers' compensation programs, helping interpret policies and supporting outreach, materials, and meetings.

Essential Functions

The Program Specialist will :

Required Skills and Competencies

Candidates must demonstrate the ability to :

Minimum Qualifications (Education and Experience)

Two years of professional experience managing program data, records systems, administrative support, or compliance activities in a government, legal, insurance, or related setting. Demonstrated ability to interpret and apply statutes, administrative rules, and policies to program processes, documentation, or compliance requirements. Proficiency with Microsoft Outlook (email and calendar), office software, and the ability to learn and use case management or electronic records systems. Strong written and verbal communication skills, with experience providing customer service and explaining complex concepts to diverse audiences. Previous experience handling confidential records and sensitive information, applying proper privacy protocols and sound judgment in a workplace setting. Bachelor's degree in safety, public administration, business administration, social sciences, or a related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies in the areas noted above. Equivalent combinations of education and directly related experience will be considered.

How To Apply For This Opportunity

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.

Tip : When attaching your resume, cover letter or other required documents you must mark the attachments as "RELEVANT" or we will be unable to view your documents.

Required application materials :

Benefits

Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here. See our other incredible benefits here. These are some of our benefits just to name a few :

This position may be eligible for a statutory $1.00 an hour base pay