Intake Coordinator

Massachusetts Mentor, a part of the Sevita family, provides Residential and Treatment Foster Care services to youth who may be facing out-of-home placements, transitioning back into the family home or independent living alternatives, or involved in the juvenile justice system. Through our personalized programming, we help youth gain stability, comfort and confidence to overcome all challenges and live well. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.

Foster Care Intake Coordinator

$54,000-$55,000

$2,000 New Hire bonus

Are you an experienced human services professional with youth Foster Care experience? Bring your clinical and leadership skills to a team-based workplace that puts people first. As the Clinical Lead, you will support the company’s mission of delivering quality service to individuals by overseeing therapeutic services and case management, ensuring that the Mentor program meets the needs of the individuals served.

Job Duties:

• Manage and accept referrals. Initiate appropriate communication with clinical and operations teams based on the needs of referred individuals to facilitate appropriate placement and/or services.
• Administer the referral process; work with the clinical and operations teams to facilitate individual placement and obtain appropriate services for individuals.
• Engage in Monthly Meetings with External Partners
• Create files for new individuals and ensure intake paperwork has been completed/requested.
• Input data and complete all placement paperwork, identifying problems and resolving issues that would prevent successful documentation/entry.
• Complete all reporting requirements consistent with corporate and regulatory standards.
• Responsible for the annual contractual review process for Host Home Providers
• Provide information to the matching team on homes with availability for placement
• Maintain and audit files regularly for compliance
• Work with the management team to develop and implement a Mentor retention plan
• Coordinate ongoing Mentor appreciation activities and develop continuing education sessions
• Apply knowledge and understanding of programs, policies, procedures, and information to serve as a resource and assist others in resolving administrative issues within scope of authority.
• Assist with emergency coverage and crisis intervention support as needed.

Qualifications:

• Bachelor’s degree in human services and two years of related human services experience preferred
• Current driver’s license, car registration, and auto insurance
• Strong attention to detail and organizational skills
• Ability to multi-task and meet deadlines
• Effective communication skills to manage relationships
• A commitment to quality in everything you do

Why Join Us?

• Full compensation/benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Complex work adding value to the organization’s mission alongside a great team of co-workers.
• Enjoy job security with nationwide career development and advancement opportunities.