Credit Analyst - Aftermarket Solutions

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

Role Definition

• Evaluates commercial loan requests by reviewing applicants' credit histories and analyzing financial statements in order to approve or deny loan applications.

Responsibilities

• Reviews the credit history, profitability and liquidity of clients to assess the risk level involved in credit extension or money lending.
• Consults with customers to verify financial and credit transactions; responds to customer inquiries and resolves customer complaints.
• Communicates with credit associations and other relevant authorities about the credit history of customers.
• • Analyzes financial data to determine customers' risk profile for commercial loans; recommends approval or denial of loan applications.

Skill Descriptors
Finance and Accounting: Knowledge of finance and accounting practices, financial analysis, and reporting; ability to apply finance knowledge appropriately to diverse situations.
Level Basic Understanding:
• Describes the purpose of basic financial reports.
• Explains basic practices for financing projects; gives examples.
• States local financial tracking and reporting requirements.
• Explains basic financial and accounting concepts and terminology.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge:
• Accurately gauges the impact and cost of errors, omissions, and oversights.
• Utilizes specific approaches and tools for checking and cross-checking outputs.
• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error-free.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Working Knowledge:
• Approaches a situation or problem by defining the problem or issue and determining its significance.
• Makes a systematic comparison of two or more alternative solutions.
• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.
• Identifies the major forces, events, and people impacting and impacted by the situation at hand.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Credit Analysis and Verification: Knowledge of credit analysis and verification; ability to utilize tools and techniques to determine the credit-worthiness of an applicant.
Level Basic Understanding:
• Identifies major tasks and responsibilities of credit analysis staff.
• Lists basic tools and techniques used to perform credit analysis.
• Describes the role and importance of credit analysis and verification.
• Clarifies the role of technology in credit analysis and verification.

Financial Statement Analysis: Knowledge of financial statement and balance sheet; ability to analyze financial statement data and determine the credit-worthiness of a business enterprise.
Level Working Knowledge:
• Works with balance sheets and income statements to evaluate credit worthiness.
• Selects examples of common red and green flags.
• Explains the roles of FASB and general accounting principles in the analysis process.
• Explains the relationship of balance sheets, income statements, and cash flows in the analysis process.
• Examines financial statement for validity and general correctness; highlights problems or issues.

Loan Origination: Knowledge of the skills, methods and technologies used to process new loan applications; ability to perform loan origination activities while adhering to established policies and procedures.
Level Working Knowledge:
• Performs customer service with regard to loan application processes.
• Verifies collected customer loan information to ensure accuracy.
• Prepares credit risk reports for management.
• Maintains and updates information in various application channels and loan origination systems.
• Participates in optimizing loan origination workflow.