Administrative Assistant

Administrative Assistant

The Administrative Assistant schedules technician appointments at customer sites and facilitates communication among technicians, customers, and the company. Will assist Office Manager with Administrative tasks such as Data entry in Microsoft Word, and Excel.

Primary responsibilities :

• Maintains the HVAC Service technician, and electrician schedules and dispatches electricians as service calls are completed.
• Schedules technician, HVAC or electrician return trips with customers to complete jobs after arrival of parts.
• Maintains customer database, ensuring complete, accurate, and updated entry of information
• Responds to customer inquiries regarding company schedule and requested lead times, and general inquiries.
• Responds to Electrician and HVAC Technician requests both by online and phone.
• Follows up and schedules preventative maintenance service appointments.
• Always maintains a professional image by :
• Following safety policies and procedures.
• Abiding by ALL standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.

Required knowledge, skills and abilities :

Schedule : Monday - Friday (8 : 00AM - 4 : 30PM)

Pay Rate : $19.00 - $21.00 Per Hour Based on experience

Compensation / Pay Rate (Up to) : $19.00 - $21.00 Per Hour

All compensation and pay rates are dependent upon skills and experience. PrideStaff is an equal opportunity employer.