Health System Specialist - System Redesign Coordinator

Health System Specialist - System Redesign Coordinator

The primary purpose of this position is to implement a Performance Improvement program at the Health Care System level. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training.

Major duties include, but are not limited to :

• Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts.
• Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center.
• Organizes, directs, controls and coordinates group activities in a timely and effective manner.
• Conducts extensive work in analyzing data and conducting background research on the issue.
• Pulls, isolates and manipulates data to identify root causes of a performance issue.
• Develops statistical models to measure successful of performance improvement actions.
• Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, pareto charts, and many more.
• Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level.
• Leads a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, Lean VA-TAMCCS and other performance improvement disciplines to further define the current state of the process.
• Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources.
• Plans and conducts studies directed at reducing errors due to cognitive overloading and human-computer interaction failure.
• Identifies systems designs problems that contribute to human errors.
• Identifies alternative systems and processes based on Lean / Systems Redesign / Systems Engineering principles to mitigate these @types of errors.
• Collects baseline information, identifies limitations in current systems, and discovers potential improvements.
• Develops statistical, graphical, and narrative reports, and communicates these studies to medical center executive leadership, service chiefs, supervisors and other staff.
• Provides instruction to others on Lean, Lean Six Sigma, Systems Redesign or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring.
• Develops written and verbal teaching materials.
• Responsible for leading the team through development of control strategies, to ensure project solutions are sustained after the project lifecycle.
• Performs other related duties as assigned.

Work Schedule : Full Time, 8 : 30am- 4 : 00pm, Monday - Friday

Telework : This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual : This is not a virtual position.

Requirements Conditions of Employment :

Qualifications :

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12 / 11 / 2025.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note : Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

To qualify for this position, applicants must meet the Individual Occupational Requirement (IOR). An IOR is a basic requirement that must be met in order to qualify for the GS 0671 occupational series.

Education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. To qualify for this occupational series, applicants must have one of the following listed below :

In addition to meeting both the IOR and Time-In-grade, you must meet the experience as described below :

You will be rated on the following Competencies for this position :

Experience refers to paid and unpaid experience,