Renewal Account Manager

Renewal Account Manager

Austin / Remote, United States

Global Revenue Sales

Full-time

Bazaarvoice is looking for an extraordinarily talented Strategic Renewal Account Director to join our world-class renewal sales team. You need to be someone that craves a challenge and is unafraid to constantly push outside your comfort zone. You will drive successful contract renewal outcomes across a broad territory of our largest and most complex clients. You will need to successfully coordinate with multiple internal and external stakeholders, including C-level execs, procurement, and legal teams to renew contracts and identify expansion opportunities. We want to talk to you if you are an expert problem solver, relationship builder, and negotiator who can influence positive business outcomes.

What You'll Do :

• High confidence in defending and selling a high-ROI solution to Mid-market and emerging Enterprise clients and C-Level business contacts
• Expert delivery of business cases to highlight the value propositions of our suite or products.
• Drive conversational discovery dialogue with the customers to understand goals, reveal pain, and client requirements.
• Own contract negotiations with procurement professionals, C-level stakeholders, and client legal teams while leveraging our internal counsel to close the deal.
• Demonstrate passion and energy both externally with the customer and internally with cross functional teams.
• Consistently provide accurate weekly, monthly, and quarterly forecasts by communicating proactively with leadership throughout each phase of the renewal / sales process.

What You'll Bring :

$90,000 - $100,000 a year

At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the base salary for this position to be in the range listed above and is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education / training, and skill level. While this is a good faith estimate of the expected base pay range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the salary range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!

Why join Bazaarvoice?

Customer is key

We see our own success through our customers' outcomes. We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military / veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.

The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.