[job_card.job_description]ESSENTIAL DUTIES AND RESPONSIBILITIES: Answers inquiries and provides a variety of information and referrals over the telephone. Greet the public and direct them to the appropriate staff and office. Types letters and reports, and scans files. Handles the daily unit-inspection letters/reports; opens and date-stamps all incoming mail; checks and tabulates statistical data. Inputs daily maintenance-crew work-order data into computer; assists in providing back-up support for the administrative office, accounting department (utilities, rents, etc.) and housing inspectors. Help train newly hired administrative staff; apply daily postage to outgoing mail on occasion. Takes tenant applications over the phone and helps with housing updates on a limited basis. Assist in submitting criminal records checks and does related work as required.