Forward Deployed Engineer - Delivery Prediction & AI Systems

Remote - Canada

🚀 The Role

As a Forward Deployed Engineer (FDE) at Narvar, you’ll combine your customer empathy and technical expertise to build predictive systems that power delivery confidence for millions of shoppers.

You’ll work directly with Narvar’s customers, diagnosing data issues, integrating APIs, and deploying AI-driven solutions that make delivery promises smarter, faster, and more reliable.

This is an ideal role if you’ve spent the last few years implementing or supporting complex products (ERP, analytics, SaaS platforms, etc.) and are now ready to build the systems yourself, using AI, automation, and production‑grade engineering to deliver at scale.

🧩 What You’ll Do

• Collaborate with customer and internal teams to design, integrate, and deploy predictive models that improve delivery‑date accuracy.
• Build and maintain data pipelines that power real‑time insights and reporting.
• Use AI agents and automation to replace manual customer workflows and diagnostics.
• Own customer‑facing delivery performance dashboards and reporting systems.
• Debug integrations, latency, and data quality issues across multiple environments.
• Operate as both engineer and consultant, translating real‑world needs into durable, scalable systems.

🎯 Qualifications

📈 Success in 6–12 Months

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post‑purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post‑purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct‑to‑consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post‑purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including : annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

$180,000 - $230,000 CAD

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