Collections Representative (Collector) - Evening Shift

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Salary and Benefits :

At Stellantis Financial Services you can make a difference in a crucial role in our high performing culture. We offer career development opportunities, competitive pay and great benefits including :

• Pay Rate : $23.50-$24 / hour based on experience / skills, plus a 10% shift differential
• Start Date : Our next onboarding class is set to begin January 5th, 2026
• Potential bonus : Potential performance based monthly bonus
• Supplemental pay : Referral bonus
• Flexibility : High performing associates can create their own work schedule on a weekly basis
• Hybrid Work Arrangement : When not working from home, work from offices with breathtaking views
• Dress : Enjoy our comfortable causal work environment
• Other Languages : Spanish-speaking skills are valued and rewarded but not required

Benefits :

Position Summary :

Responsible for the collection and resolution of delinquent auto loan accounts. Utilizes telephone, automated dialer, and written correspondence in a fast-paced goal-oriented collections department. Provides customer service regarding collection issues and available collection programs. Accountable for reducing delinquency for assigned accounts.

Essential Job Duties and Responsibilities :

This is an evening / night shift role with the following schedule :

Monday - Thursday : 11-8pm or 12-9pm MST (hours differ based on daylight savings time)

Friday : 9-6pm or 10-7pm MST (hours differ based on daylight savings time)

Saturday : 7-11am or 8-12pm MST (Rotation averages once per month; hours differ based on daylight savings time)

Qualifications and Competencies : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum 2 years of collection-related experience.

High school diploma / GED

Qualifications Preferred :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and / or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and / or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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