Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Job Scope
The Business Services Specialist interacts with customers to receive orders for products and provides information in response to inquiries. The Specialist also resolves complaints following established procedures to ensure that good customer relations are maintained, and complaints are resolved fairly and effectively, in accordance with Acumed procedures. Collaborates with Regional Business Managers, Global Sales leadership, and independent sales consultants to ensure timely resolution of issues, accurate responses to questions, and outstanding support. Assists internal and external partners on order status, product information, account status, pricing, product or service. He or she will accurately and efficiently enter data into the Enterprise Resource Planning (SAP) and Customer Relationship Management Salesforce systems, produce and distribute reports, and effectively communicate both verbally and in writing.Duties/Responsibilities
Qualifications
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.
Business Services Specialist • Hillsboro, OR
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