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CISCO Voice Engineer Contract Strategic Staffing SolutionsTampa FL4 months ago
CISCO Voice Engineer Contract Strategic Staffing SolutionsTampa FL4 months agoStrategic Staffing Solutions • Tampa FL
CISCO Voice Engineer Contract Strategic Staffing SolutionsTampa FL4 months ago

CISCO Voice Engineer Contract Strategic Staffing SolutionsTampa FL4 months ago

Strategic Staffing Solutions • Tampa FL
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

“Beware of scams. S3 never asks for money during its onboarding process.”

Job Title : CISCO Voice Engineer

Contract : 12+ Months

On Site

Location : Tampa, FL

Job ref# 240572

Responsibilities :

  • Defining Configuration Specifications and Business Analysis Requirements :
  • Collaborate with stakeholders to understand collaboration technology needs.
  • Define configuration specifications collaboration systems.
  • Gather business analysis requirements to align solutions with organizational goals.

System Management and Optimization :

  • Configuration, maintenance, and optimization of collaboration systems.
  • Plan and execute MAC requests related to collaboration systems.

    • Quality Assurance :

  • Perform quality assurance checks on collaboration systems and processes.
  • Ensure collaboration systems meet performance standards and user expectations.

    • Technical Troubleshooting :

  • Investigate, troubleshoot and remediate collaboration systems issues.
  • Provide recommendations to the team for improvements.

    • Contractor Management :

  • Coordinate with contracted companies for collaboration system upgrades, patching and ongoing support.
  • Ensure timely project execution and adherence to quality standards.

    • System Experience :

  • Cisco CUCM VoIP System
  • Cisco PCCE (Contact Center System)
  • Cisco Cube
  • Cisco Video Conference systems Managed via Control Hub
  • Microsoft Teams meetings

    • Requirements and Skills :

  • Proven experience in managing Cisco collaboration and Contact Center technologies.
  • Strong troubleshooting skills and ability to handle complex issues.
  • Dial plan and call flow / routing management
  • Project management experience for successful system implementations.
  • Vendor management experience.
  • Excellent communication and collaboration skills.

    • Core Competencies :

  • Takes ownership and acts with integrity.
  • Drives operational excellence for customers.
  • Builds strong, collaborative relationships.
  • Cultivates innovation and embraces change.
  • Thinks strategically and exercises sound judgment.

    • Preferred Certifications :

    Associate / Intermediate level :

  • Microsoft 365 Certified : Teams Administrator Associate
  • Microsoft Certified : Teams Support Engineer Specialty – Certifications | Microsoft Learn
  • SIP Training and SSCA® Certification – SSVVP™ Voice and Video over IP training and certification (thesipschool.com)
  • Certification | BICSI – Installer & Technician, DCDC

    • Professional / Expert / Advanced level :

  • Microsoft 365 Certified : Teams Voice Engineer Expert
  • SIP Training and SSCA® Certification – SSCA® ‘Elite’ SIP training and SIP Certification (thesipschool.com)
  • Certification | BICSI – RTPM, RCDD
  • CCNP Collaboration – Training & Certifications – Cisco
  • CCIE Collaboration Certification and Training – Training & Certifications – Cisco

    • Job ID : JOB-240572

    Publish Date : 07 Mar 2025

    Tagged as : CISCO Voice Engineer

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    Voice Engineer • Tampa FL

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