GENERAL DESCRIPTION
The Sheltering Case Manager will work with moderate to high needs clients to support and guide them through an extended level of assistance in order to remove barriers and facilitate stable housing. The person in this position will perform eligibility screening program enrollment participant follow-ups process required paperwork data entry and other program supports. This position will directly align with the Housing First initiatives of the ARCHES Project. The position is renewable annually based on continuation of project funding.
MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge skill and / or ability required.
EDUCATION and / or EXPERIENCE
- Two years of related social service experience direct client care; or an acceptable equivalent combination of education and experience.
- Ideal candidates will posses an advanced degree with two or more years of homeless service delivery experience and mental health certifications and or licensing.
CERTIFICATES LISCENSE REGISTRATIONS
Knowledge of / or experience with : the principles or coordinated assessment working with unsheltered or vulnerable populations as well as best practices in homeless service delivery is preferred.Basic Proficiencies in computers MS Office products database software and web tools.Must posses excellent planning organization and time management skillsAbility to effectively communicate both orally and in written form.PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Specific vision abilities required by this job include close vision and ability to adjust focus. Frequently required to hear and speak.Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds.Manual dexterity for handling computers devices and office equipment.Mobility within shelters and grounds and officesIncidental driving tasks may be requested for employees with a personal vehicle and proof of current auto insurance.Maintains calm disposition when clients or others may become de-escalation applying crisis intervention and de-escalation techniques for all participants.WORK ENVIRONMENT
Indoor work environment with frequent interruptions and demands.Occasional outdoor environment including perimeter monitoring.Occasional urgent situations requiring law enforcement involvement and / or paramedic professionals.Close quarters often with a client population experiencing homelessness substance use disorders and / or sever and persistent mental illness and / or predictable behavior.Exposure to trash bodily fluids and malodorous air.Ability to work outside of normal business hours including nights weekends and holidays.Required Experience :
Manager
Key Skills
Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling
Employment Type : Full-Time
Experience : years
Vacancy : 1