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Medical Receptionist - Bilingual
Medical Receptionist - BilingualCenter for Vein Restoration • Mesa, AZ, United States
Medical Receptionist - Bilingual

Medical Receptionist - Bilingual

Center for Vein Restoration • Mesa, AZ, United States
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  • [job_card.full_time]
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Join a Healthcare Team Where You Belong

At Center for Vein Restoration (CVR), our mission is simple but powerful : to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation's premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.

Our Patient Services Representatives Enjoy :

  • Fast paced, learning work environment
  • No weekends / no nights
  • Bonus eligibility
  • Medical, Dental & Vision insurance
  • Tuition reimbursement
  • 401k Program
  • PTO + 8 paid holidays
  • Centers closed for holidays
  • Opportunity for continued growth & development

Schedule and Locations :

  • Monday and Wednesday - CVR Mesa Clinic
  • Tuesday and Thursday - CVR Gilbert Clinic
  • 6 : 45 AM - 5 : 15 PM
  • Four 10-hour shifts

    • Responsibilities :

  • Patient Service Representatives greet patients in a friendly and professional manner and check in / out
  • Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
  • Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
  • The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
  • Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
  • Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
  • Review future schedules to confirm that all patients have been preauthorized for treatment
  • The Patient Service Representatives will obtain all new patient forms, properly update in NextGen / EHR; ensure that patient records are up to date in EHR / NextGen
  • Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
  • Collect copays and patient balances at time of service
  • Schedule and confirm appointments; collect email addresses from patients

    • Minimum Requirements :

  • Minimum 1 year administrative or customer service experience, preferably in a medical setting
  • Must have reliable transportation to clinics that may not be accessible by public transportation
  • Must be able to travel to CVR Mesa and Gilbert Clinics
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