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Human Resources and Operations Generalist
Human Resources and Operations GeneralistTireHub Career • Atlanta, Georgia, USA
Human Resources and Operations Generalist

Human Resources and Operations Generalist

TireHub Career • Atlanta, Georgia, USA
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At TireHub we move more than tires we move businesses forward support communities and help keep America rolling. And behind it all Our people. We call them Hubbers because theyre at the center of everything we do. From behind the wheel to the warehouse floor from customer calls to corporate strategy every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes to challenges to each other and to getting it done right. â Visit to learn more.

Human Resources and Operations Generalist

Role Summary :

The HR & OPS Generalist (Office Manager) oversees all administrative functions and office operations exercising independent judgment on matters of significance affecting business operations facility management and vendor relationships. This role serves as a key liaison between leadership and staff with authority to enforce policies manage budgets and make decisions regarding office management and administrative services.

The position also provides support to benefits & leave administration HRIS data management HR change management HR policy creation and management and learning and development. The HR Generalist operates with substantial autonomy.

The HR & OPS Generalist (Office Manager) role reports to the Organizational Development & HR Compliance Manager.

When you say YES to somet hing bigger :

Premium Free Hubber-Health Insurance

TireHub funded Health Savings Account

Additional benefit options including TireHub paid short / long term disability and life insurance benefits

Paid vacationand holidays

Parental leave programs

Build your financial future with 401(k) including TireHub match

Access to tire discounts perks and so much more!

Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking free gym convenient restaurants outdoor spaces special events and more.

The individual must exhibit the following core TireHub commitments :

  • Approachable - If a company could smile we would. Instead we rely on our people to show it. We care about eachâotherâand our customersâbecause we know business only gets done right when people respect each other and value relationships.
  • Adventurous - WhatâTireHubâis set up to do isâintentionallyâoutrageous. So we readily embraceâchallengesâwith the courage to introduce new ideas and the ambition to build something unique.
  • Relentless - We tackle our work with energy. We deliver on our commitments withâenthusiasm. And we dont give up until we get to the end.â
  • Speedy - Speed is the currency in the tire industry. When we commit toâa job we get the job done and we do it fast.â

Role Specifics

Office Management

Office Operations & Budget Management :

  • Manages Hub office budget with independent authority to allocate resources approve expenditures within assigned limits and make purchasing decisions for events meals office supplies and maintenance.
  • Develops and implements business continuity and emergency preparedness plans making independent decisions regarding protocols resource allocation and response procedures.
  • Manages Hub related special projects on behalf of executive leadership exercising judgment in determining project scope timelines resource needs and implementation strategies.
  • Ensures timely office mail distribution package shipping / receiving and phone system support.
  • Serves as executive leaderships representative for office-related inquires and promptly resolves issues.
  • Ensures efficient and professional office operations including mail distribution package shipping / receiving and phone system support.
  • Coordinates company promotional items to include business cards.

    • Compliance & Risk Management

  • Ensures compliance with office-related regulations including OSHA workplace safety requirements ADA accessibility standards and local building codes.
  • Conducts risk assessments of office operations identifying potential liabilities and implementing corrective measures.
  • Manages access security and coordinates with building management on security badges access tracking and facility needs.

    • Facilities & Vendor Management :

  • Serves as the primary point of contact and authorized company representative for building management landlords and property services.
  • Evaluates and recommends facility space planning decisions including office layouts expansion needs and workspace allocation with authority to implement approved plans.
  • Manages seating arrangements for employees and visitors including workspace assignments and reconfigurations.
  • Maintains office cleanliness through vendor management and ensures immediate resolution f facility issues.
  • Independently resolves vendor performance issues including determine whether to continue relationship impose penalties or seek alternative providers.
  • Coordinates with vendors to ensure quality service and cost-effectiveness.

    • Office Supplies & Inventory :

  • Establishes and maintains inventory management systems for office supplies proactively ordering necessary items.
  • Manages kitchen supplies and general office inventory.

    • Visitor Experience & Reception :

  • Welcomes and assists visitors and employees while maintaining professional demeanor.
  • Manages check-in / check-out systems and employee / visitor badge processes.
  • Creates positive first impressions and maintains professions reception area.

    • Event Coordination & Catering :

  • Plans and executes company events including employee celebrations meetings and special occasions.
  • Coordinates logistics for offsite corporate events and gatherings.
  • Manages all catering needs including weekly office lunches executive board lunches and meetings training sessions and employee events Dietary restrictions and special requests.
  • Manages conference room scheduling AV setup and event logistics.

    • Human Resources Generalist

    Employee Relations & Support :

  • Assists with employee inquiries regarding HR policies benefits leave of absence and workplace concerns and have the autonomy to escalate as appropriate.
  • Sends gifts to employees for life events and special occasions.

    • Benefits & Leave Administration :

  • Administers employee benefits programs and leave of absence programs including FMLA ADA DPL short-term / long-term disability.

    • HRIS & Data Management :

  • Processes personnel actions including promotions transfers and salary changes as needed.
  • Supports the HRBPs with change management workflow approvals within the HRIS system.
  • Assists with time management audits in Workforce Ready.
  • Maintains data integrity and confidentiality of sensitive employee information.

    • Compliance & Policy Administration :

  • Supports compliance initiatives including required postings I-9 verification Equifax / Department of Labor (DOL)responses and HR audits.
  • Maintains knowledge of federal and state employment laws and regulations.
  • Understands and helps update and answer questions for HR policies and procedures.
  • Ensures proper documentation and record retention.

    • Talent Acquisition & Onboarding Support :

  • Coordinates onboarding logistics including workplace setup technology provisions and first-day coordination.
  • Welcomes new hires and provides comprehensive office tours.

    • Learning & Development Support :

  • Schedules and coordinates in-person employee training at the Hub.
  • Tracks training completion using learning management systems.
  • Arranges meeting rooms and meal logistics for employees traveling to the Hub for training.

    • General Responsibilities :

  • Adheres to all TireHub policies procedures and guidelines.
  • Participates and maintains ongoing training requirement through in-class in-person or computer-based learning modules as assigned.
  • Completes other tasks assigned by the Human Resources leadership or another member of executive leadership as requested.

    • Competencies

  • Action Oriented : Approach challenges with energy and a sense of urgency.
  • Communicates Effectively : Seeks clarity until they believe in the mission. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Owns the message of any communication and does not pass the buck. Accepts and acts on facts not feeling. Effectively communicates down and up in the organization. Communicates quickly and doesnt wait on a solution to communicate an issue. Knows whats broken not working and can be improved.
  • Collaborates : Building partnerships and working collaboratively with others to meet sharedobjectives.
  • Customer Focus : Understands and develops relationships with customers to take advantage of Actionable Yes moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service.
  • Drives Results : Consistently achieves results personally even under tough circumstances. Team achieves but rarely exceeds goals. Holds teams accountable for results good and bad. Facilitates a say Yes mentality in span of control. Identifies records and tracks useful measures and uses them to manage the performance of the team and individual Hubbers. Provides initial and ongoing training to teams. Does not accept mediocrity. â
  • Manages Ambiguity : Operating effectively even when things are notcertainor the wayforward is not clearâ.
  • Optimizes Work Processes : Knowing the most effective and efficient processes to get thingsdone with a focus on continuous improvementâ.

    • Experience and Education :

  • Bachelors degree in Business Administration Human Resources or related field preferred.
  • Minimum of 3-5 years of experience in Office Management HR support HR administration or HR generalist role.

    • Required Knowledge Skills and Abilities :

  • Experience in office management or administrative coordination.
  • Proficiency with HRIS systems applicant tracking systems and benefits administration platforms (UKG Workday ADP or similar platforms).
  • Strong ability to build and maintain relationships with vendors customers and employees.
  • Excellent interpersonal verbal and written communication skills with ability to handle sensitive situations professionally.
  • Strong customer service orientation with ability to build trust-based relationships.
  • Event planning and coordination experience.
  • Demonstrated ability to work independently and as part of a team.
  • Proficiency in office software (e.g. Microsoft Office Suite Google Workspace) and familiarity with technology platforms such as SharePoint.
  • Ability to maintain a neat clean and professional appearance.

    • Preferred Knowledge Skills and Abilities :

  • Strong understanding of HR practices employment law fundamentals and compliance requirements.
  • HR Certification (PHR SHRM-CP) or actively pursuing certification.
  • Working knowledge of HR functions including benefits leave administration recruiting and employee relations.
  • Experience managing budgets vendor relationships and event coordination.
  • Experience with leave of absence administration (FMLA ADA STD / LTD).
  • Experience with benefits enrollment and vendor management.
  • Familiarity with Workforce Management systems and time tracking platforms.

    • Work Environment :

  • This role is based in TireHubs headquarters office in Dunwoody GA and requires a strong in-person presence5 days per week from 8a-5p additional hours may be required during peak periods for events.
  • This is afast-paced and dynamic working environment requiring flexibility and adaptability.
  • Occasional lifting up to 25 pounds (office supplies event materials catering items).
  • Most of the time is spent sitting constantly viewing monitors with the ability to frequently move around the office to support various needs and conduct office tours.
  • Must be able to travel up to 10% to company events with some overnight travel.

    • Key Skills

    Employee Relations,Fmla,Employee Evaluation,Human Resources Management,Workers' Compensation Law,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Human Resources,Recruiting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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