Your Passion, Actions & Focus Is Our Strength
Join The Knipperhealth Team!
The Knipper Vision: Create The Shortest Path Between Patient And Therapy.
Summary: This is a critical position requiring excellent customer interaction skills. Individual is expected to enhance patient satisfaction with Eagle Pharmacy programs by responding to incoming phone calls, and placing outgoing calls to patients and physicians as assigned. Problem solving skills are essential. Individuals in this position will be the primary point of contact for patients calling to enroll in Eagle Pharmacy programs, placing orders/refills, checking on the status of an order and inquiring about program offerings; often times the single point of contact for our patients.
Essential Duties And Responsibilities
Required Skills
Education: High School diploma or equivalent required. Post high school or specialized training a plus.
Experience: Pharmacy or medical experience is desired. 6 months minimum of call center experience. 6 months minimum of administrative duties. Familiar with Microsoft Word, Excel, and Outlook.
Job Patient Support Services Representative • Lakeland, FL, US
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