Bilingual Customer Support Specialist

A company is looking for a Remote Bilingual Customer Support Specialist.

Key Responsibilities

Provide customer support focused on energy efficiency, including scheduling, enrollment, and technical assistance

Utilize multiple platforms and scripts to assist customers with inquiries and program offerings

Maintain performance metrics and personal data accessibility in real time

Required Qualifications

High School Diploma or GED (required)

Bilingual in English and Spanish (required)

Ability to type 35+ WPM

Minimum of 6 months of experience in a customer-facing environment

Sales-oriented with a strong focus on customer service satisfaction