Senior Digital Customer Experience ManagerVirtualVocations • Charlotte, North Carolina, United States
Senior Digital Customer Experience Manager
VirtualVocations • Charlotte, North Carolina, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Digital Customer Experience Manager.
Key Responsibilities
Manage digital user flows and optimize customer experiences across web and mobile platforms
Establish objectives and success metrics for projects, monitoring key performance indicators
Collaborate with cross-functional teams to improve customer experience and develop effective digital strategies
Required Qualifications
High school diploma or GED; Bachelor's degree in a related field preferred
Minimum of four years of experience in digital product management and customer experience
Knowledge of digital best practices for brand, lead generation, and e-commerce
Experience with digital content strategy, SEO principles, and customer experience management
Familiarity with key MarTech / Web solutions such as Sitecore CMS and Google Analytics
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Manager Customer Experience • Charlotte, North Carolina, United States
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