Product Support Representative - Parts

THE OPPORTUNITY

The Product Support Representative (Outside Parts Salesperson – Truck Parts Sales) is a sales leader in heavy truck parts sales and will be responsible for developing, maintaining and enhancing maximum parts department profitability and sales volumes of assigned accounts within a designated territory. In this outside sales position, you will call on customers, introduce products and promotions and provide superior customer service to all accounts in your territory. This position requires knowledge of heavy truck parts, commercial truck shop operations and / or experience in a truck dealership as parts technician / parts counterperson.

YOUR RESPONSIBILITIES

• Develop and achieves maximum sales volumes consistent with sales projections for assigned accounts
• Provide value added services with consistent customer visits
• Conduct new (cold) sales calls on a weekly basis
• Monitor operations of assigned accounts, offers advice and assistance when required in areas such as inventory control, available services, new products and / or product enhancements
• Conduct sales calls with assigned accounts to introduce new products and promotions
• Provide superior customer service to all accounts
• Plan territory coverage and manages time consistent with expectations of management
• Complete customer call report with weekly summary of results
• Control personal expenses within the approved budget and submits weekly expense reports
• Investigate and refers customer issues to the appropriate Department Manager and / or General Manager
• Assist counter personnel with orders, deliveries and customer inquiries

WHAT WE LOOK FOR

Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Kenworth and go ALL IN on a career that has it all.

This position is located at our parts retail location in  El Cajon, CA.

keywords : parts sales, truck parts sales, outside parts sales, parts journeyperson, HD truck parts, parts and accessories, aftermarket, parts warranty

INLANDIND