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Billing Analyst II
Billing Analyst IIOptomi • Maryland Heights, Missouri, United States
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Billing Analyst II

Billing Analyst II

Optomi • Maryland Heights, Missouri, United States
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  • [job_card.full_time]
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Billing Analyst II

Optomi is in partnership with a leading organization seeking a detail oriented Billing Analyst to provide critical technical support for their third-party billing systems. This role offers the opportunity to work hands-on with billing system development and implementation, contributing functional expertise to system design and build activities. The ideal candidate will bring 2-4 years of billing system experience, strong analytical capabilities, and the confidence to present insights to C-level executives. This position provides the chance to make a meaningful impact on system performance and user experience through continuous improvement initiatives.

What the right candidate will enjoy :

  • Providing technical support for third-party billing systems and contributing to system development and implementation.
  • Analyzing systems for ongoing performance improvements at both user and system levels.
  • Sitting in on design calls and contributing functional perspective to system builds.
  • Presenting findings and recommendations to senior leadership.
  • Working onsite in a collaborative environment (5 days initially, transitioning to 4 days per week).
  • Applying analytical skills and attention to detail to solve complex billing system challenges.

Experience of the right candidate :

  • 2-4 years of experience working with billing systems.
  • Must have experience using CSG or ICOMS.
  • Demonstrated experience helping design and build billing systems from a functional perspective.
  • Strong analytical experience with proficiency in Excel.
  • Understanding of business rules and logic as applied to billing systems.
  • Experience with UAT testing preferred.
  • Coding background is a plus.
  • Excellent communication skills with ability to present to C-level executives.
  • Responsibilities of the right candidate :

  • Provide technical support for third-party billing systems.
  • Assist in developing and implementing billing system solutions.
  • Analyze systems for ongoing performance improvements at user and system levels.
  • Contribute functional perspective during system design and build activities.
  • Participate in design calls and provide input on business rules and logic.
  • Perform software testing and UAT testing as needed.
  • Develop and maintain system documentation.
  • Provide training to end users as required.
  • Present findings, recommendations, and system updates to C-level executives.
  • Demonstrate strong attention to detail and Type A personality in all deliverables.
  • Communicate effectively across all levels of the organization and confidently speak up with ideas and concerns.
  • Leverage Excel proficiency for data analysis and reporting.
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