Talent.com
E-Commerce Associate
E-Commerce AssociateGoodwill Southern Los Angeles County • Torrance, CA, US
E-Commerce Associate

E-Commerce Associate

Goodwill Southern Los Angeles County • Torrance, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

442 E-Commerce Associate.xlsx

E-Commerce Associate

SUMMARY DESCRIPTION :

Assists with daily E-Commerce operations, ensuring consistency, compliance, and achievement of sales and productivity goals. This position reports to the E-Commerce Manager.

Exemplary Duties / Responsibilities :

LISTING :

  • Identify saleable items for Shop Goodwill.
  • Research items, when necessary, could entail internet searches or reading available information from books or magazines.
  • Photographs items, edits, crops, and downloads images to approved e-commerce platforms, as needed.
  • Post the item for auction by providing an accurate description / information together with the corresponding minimum bid.
  • Authenticate merchandise as needed.
  • Keep an organized and accurate inventory of items posted.
  • Assists with pulling items for re-listing.
  • Assists in sorting, identifying and preparing items for photographing.
  • Assists with filling items and maintaining the storage shelves.

CUSTOMER SERVICE :

  • Assists with answering customer inquiries either by e-mail or phone, including but not limited to :

    • Shipping

  • General merchandise
  • Refunds
  • Damages
  • All other inquiries related to Shop Goodwill goods and services.
  • Help facilitate shipment of items sold.

    • SHIPPING / RECEIVING :

  • Prepares production invoices, records and store shipments.
  • Attach identifying information to goods for shipment.
  • Responsible for the safe working environment in shipping dock area and reporting all safety hazards to supervisor.
  • Assists with loading trucks for deliveries.
  • Transfers items to shipping from another area / department.
  • Operates department equipment, i.e. Packsize box maker and shredder.
  • Coordinates shipping activities with E-Commerce Lead and Manager.
  • Assures proper rotation of stored donations.

    • ADDITIONAL DUTIES & RESPONSIBILITIES :

  • Works overtime if required.
  • Safeguards company property, including donated goods. Reports any incidents of theft or unauthorized possession, abuse or negligence of company property.
  • Always act safely, following all safety rules and regulations.
  • Follows all company policies and procedures.
  • Promotes and demonstrates cooperation and teamwork. Assists and shares knowledge and information with other employees as needed.
  • Uses good interpersonal skills such as courtesy, sensitivity, politeness, and thoughtfulness.
  • Works with trains, and / acts as a good example for program participants receiving training at Goodwill.
  • Assisting with onsite customer pick-ups.
  • Ensures work area is a clean, orderly, and safe manner, which may include daily floor mopping and related tasks assigned.
  • Responsible for assessing and evaluating merchandise on the receiving dock for product received and shipment to stores.
  • Tracks target salvage, communicates any irregularities.
  • Attends General Assembly, Department and Safety meetings.
  • Performs other job-related duties as required.

    • Minimum Qualifications :

    Education / Experience :

  • 1 year of experience in a similar role

    • Knowledge & Skills :

  • Must be able to operate a digital camera.
  • Must be able to lift up to 50 pounds.
  • Basic PC & related equipment proficiency.
  • Knowledge and comfortability of Windows, DOS, Excel, Word, Internet and Outlook.
  • Experience with photo editing software.
  • Adobe Photoshop and Microsoft Applications preferred.
  • Must be able to type 45 WPM.
  • Outstanding written and verbal communications skills
  • Ability to read and write fluently, with emphasis on correct grammar and spelling.
  • Ability to provide good customer service with strong interpersonal and communication skills.
  • Proven social media working experience

    • Core Competencies :

    To perform the job successfully an individual should demonstrate the following competencies :

  • Safety & Compliance - Adheres to safety protocols, especially in the shipping dock, and complies with all operational guidelines.
  • Problem Solving - Identifies issues in listing, shipment, or inventory processes and suggests solutions.
  • Attention to Detail - Accuracy in product descriptions, image quality, and ensuring all inventory data is correct.
  • Technical Proficiency - Ability to use e-commerce platforms (Shop Goodwill, eBay), digital photography tools, photo-editing software, Carrier (FedEx) website, and basic office tools (Excel, Word, Outlook).
  • Customer Service Proficiency - Responds promptly and professionally to customer inquiries, resolves issues, and ensures customer satisfaction
  • Organization Skills -Keeps inventory organized, manages the flow of goods for shipment, and ensures efficient handling of incoming / outgoing goods.
  • Teamwork - Willingness to assist others and promote a supportive team culture.

    • This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

    [job_alerts.create_a_job]

    ECommerce Associate • Torrance, CA, US

    [internal_linking.similar_jobs]
    Ecommerce Manager

    Ecommerce Manager

    Parachute Home • Los Angeles, CA, US
    [job_card.full_time]
    We're seeking an E-Commerce Manager to lead and continually enhance Parachute's digital storefront.Your mission is to create an engaging, easy-to-navigate shopping experience that drives conversion...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Development Associate

    Business Development Associate

    Rainbow International Restoration • Long Beach, CA, US
    [job_card.full_time]
    Business Development Associate.Established in 1981, Rainbow International offers home restoration, commercial restoration, and carpet cleaning services through over 400 locations worldwide.We are o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Executive (E-commerce)

    Account Executive (E-commerce)

    The / Studio • Long Beach, CA, US
    [job_card.full_time]
    At THE / STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products.We are...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    AE - Brand Ambassador (Sales Associate)

    AE - Brand Ambassador (Sales Associate)

    American Eagle Outfitters • Glendale, CA, US
    [job_card.part_time]
    As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than bef...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Luxury Beauty eCommerce Director—Amazon & DTC Growth

    Luxury Beauty eCommerce Director—Amazon & DTC Growth

    Unilever Brazil • El Segundo, CA, United States
    [job_card.full_time]
    A leading global luxury beauty company in California is seeking an eCommerce Director to develop and lead eCommerce strategy across multiple channels. Ideal candidates will have over 10 years of exp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Aerie - Brand Ambassador (Sales Associate)

    Aerie - Brand Ambassador (Sales Associate)

    American Eagle Outfitters Inc. • Torrance, CA, US
    [job_card.part_time]
    As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than bef...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Health and Beauty Associate

    Health and Beauty Associate

    Erewhon Natural Foods • Santa Monica, CA, US
    [job_card.full_time]
    Provide excellent customer service.Advising customers about supplements and assisting with any questions they may have.Assisting with inventory management of the Nutrition department.Utilizing sale...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    francesca's • Manhattan Beach, CA, United States
    [job_card.full_time]
    Location : 3200 N Sepulveda Manhattan Beach, California 90266.We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and comm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Ecommerce Director - Luxury Jewelry (Shopify Plus)

    Ecommerce Director - Luxury Jewelry (Shopify Plus)

    Fourth Floor • Culver City, CA, United States
    [job_card.full_time]
    A luxury jewelry brand is seeking an Ecommerce Director on a temporary 5-6 month basis.You will manage the e-commerce website's day-to-day operations, oversee content management and marketing strat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, eCommerce

    Director, eCommerce

    PragerU • Los Angeles, CA, United States
    [job_card.full_time]
    Our mission is to promote American values through the creative use of digital media, technology and edu-tainment.We're proud to be voted among the "Best Place to Work in Los Angeles" by the LA Busi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Ecommerce Senior Manager

    Ecommerce Senior Manager

    Tower 28 Beauty • Los Angeles, CA, US
    [job_card.full_time]
    Tower 28 is building a world where beauty is accessible, inclusive, and sensitive.We want to push the boundaries of what beauty should be : a mix of high quality, high standards, and high levels of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Treasury Sales Associate - Technology and Disruptive Commerce

    Treasury Sales Associate - Technology and Disruptive Commerce

    Ccgmag • Los Angeles, CA, US
    [job_card.full_time]
    Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team. As a Treasury Sales Associate in Commercial Banking, you will...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager, E-Commerce

    Assistant Manager, E-Commerce

    Patrick Ta Beauty • West Hollywood, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    ABOUT THE JOB Patrick Ta Beauty is a fast-growing brand redefining beauty with innovative products and a bold point of view. We are looking for an Assistant Manager, Ecommerce to support and ...[show_more]
    [last_updated.last_updated_30]
    Senior eCommerce Director - Luxury Beauty

    Senior eCommerce Director - Luxury Beauty

    Unilever • El Segundo, CA, United States
    [job_card.full_time]
    A leading global luxury brand seeks an experienced eCommerce Director in California.This role will define the eCommerce strategy across several channels, leading a multi-brand portfolio to unlock s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TITOL Manager, E-Commerce

    TITOL Manager, E-Commerce

    Complex • Los Angeles, California, United States, 90028
    [job_card.full_time]
    Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artists e-commerce stores, tours, retail programs, album rollouts + more...[show_more]
    [last_updated.last_updated_variable_days]
    AE - Brand Ambassador (Sales Associate)

    AE - Brand Ambassador (Sales Associate)

    AEO • Torrance, CA, US
    [job_card.full_time] +1
    As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than bef...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    SVP, Ecommerce

    SVP, Ecommerce

    Good American • Los Angeles, CA, US
    [job_card.full_time]
    Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power.Offering quality, style, and substance in every size 00-32, we are committed to challenging ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    WLA Sales Associate

    WLA Sales Associate

    Westlake Ace Hardware • Los Angeles, CA, US
    [job_card.full_time]
    Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United S...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]