Appliance Service Technician

Job Description

Job Description

EXPERIENCED APPLIANCE REPAIR TECHNICIAN

FULL TIME (MONDAY-FRIDAY)

START AND END FROM YOUR HOME IN MOST CASES

BENEFITS INCLUDE MEDICAL / DENTAL

PAY RATE IS BASED ON EXPERIENCE

POTENTIAL SIGN ON BONUS!

Do you currently work for an appliance repair company that focuses more on selling service contracts and accessories and less on repairing appliances? Do you feel your performance is measured more by sales than by service?

Join the Diamond Team and you will be measured on your ability to service appliances , not by your selling ability ! We focus on taking care of the customer and getting their appliance fixed. We dont sell service contracts and we dont push accessories on a customer!

Company information :

At Diamond Factory Service, youll be more than just an employee. Your role as an Appliance Repair Technician is highly valued within our company. We do everything we can to make sure you are given the tools and resources you need to satisfy our customers. Weve been in business for over 30 years focusing primarily on Whirlpool brands as an authorized service company.

Job Duties :

Diagnose and repair residential appliances including, but not limited to washers, dryers, refrigerators, ranges, freezers

Utilize laptop and phone to document and research information

Provide exceptional and timely customer service

Experience required :

High school diploma or equivalent is required

Valid drivers license

2 years experience as an in-home service provider

Excellent customer service skills

Computer skills

Excellent communication skills

Mechanical and electrical knowledge

Must be able to lift 50-100+ pounds

• Candidates must be able to pass a pre-employment drug screen and criminal background check

Benefits :

Van, computer, cell phone, gas card and uniforms are provided.

Paid vacation, personal time and holidays.

Health insurance

Optional 401k program with employer contribution

Bonus plan for exceeding goals

On-going training

Territory is designed around your home address so you can start and end from your home if you are too far away from the office

Opportunities for advancement Technician Leads, Prescreeners, Supervisors