Customer Service Representative
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.
Responsibilities :
- Receiving and placing customer service telephone calls
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
- Data entry and research as required to troubleshoot customer problems
Requirements :
Customer Service Representatives must have excellent communication skills and knowledge of MS Word, Excel and customer database systems.Previous customer service experience with conflict-resolution is a plus.Please contact us today for immediate consideration.