Talent.com
Business Customer Service Representative
Business Customer Service RepresentativeAlphaGraphics - US778 • Olathe, KS, US
Business Customer Service Representative

Business Customer Service Representative

AlphaGraphics - US778 • Olathe, KS, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance
  • Training & development

Job Summary :

We are seeking a professional, detail-oriented Business Customer Service Representative to serve as a primary point of contact for our business clients. This role involves supporting client inquiries and ensuring a high level of satisfaction across all interactions. The ideal candidate will be a strong communicator with experience managing business-to-business (B2B) customer relationships.

Key Responsibilities :

  • Serve as the primary point of contact for business customers via phone, email, and in-person visits.
  • Build and maintain strong, long-term client relationships.
  • Understand and communicate company policies, procedures, and service offerings.
  • Process orders, returns, or changes in service as needed.
  • Document all customer interactions and maintain accurate records using CRM software.
  • Collaborate with sales, production, and design teams to meet customer needs.
  • Monitor customer satisfaction and identify opportunities for service improvement.

    • Qualifications :

  • High school diploma or equivalent (Associate or Bachelors degree preferred).
  • 2+ years of customer service experience, preferably in a B2B environment.
  • Strong verbal and written communication skills.
  • Proficient in CRM systems and Microsoft Office Suite
  • Excellent problem-solving skills and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Professional demeanor with a customer-first attitude.

    • Preferred Skills :

  • Experience in the commercial printing industry.
  • Bilingual or multilingual is a plus.
    • [job_alerts.create_a_job]

    Customer Service Representative • Olathe, KS, US

    [internal_linking.similar_jobs]
    Customer Service Representative I

    Customer Service Representative I

    Force America • Riverside, MO, US
    [job_card.full_time]
    Customer Service Representative.This Customer Service Representative supports our company divisions.They will provide customer support by responding to inquiries, requests for quotes, answering que...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative I

    Customer Service Representative I

    CorVel Healthcare Corporation • Overland Park, KS, US
    [job_card.full_time]
    The Customer Service Representative is responsible for addressing client and / or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Care Representative I

    Customer Care Representative I

    Spectraforce Technologies • Lenexa, KS, United States
    [job_card.full_time]
    Title : Customer Care Representative I.Shift Timings : Monday - Friday 7 : 00 am - 3 : 30 pm.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine compl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Vibrant Visions • Kansas City, MO, US
    [job_card.full_time]
    We are seeking a Customer Service Representative to join our team in Kansas City, MO.In this role, you will be the first point of contact for our clients, providing assistance with inquiries, resol...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Everlight Solar • Kansas City, MO, US
    [job_card.full_time]
    Everlight Solar Customer Service Representative.Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative!...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Remote

    Customer Service Representative - Remote

    Sharecare • Kansas City, MO, US
    [filters.remote]
    [job_card.full_time]
    Customer Service Representative.Sharecare is the leading digital health company that helps people no matter where they are in their health journey unify and manage all their health in one place.O...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare • Lenexa, KS, US
    [job_card.full_time]
    Customer Service Representative Home Healthcare Intake & Insurance Verification.Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Ace Handyman Services Kansas City • Kansas City, MO, US
    [job_card.full_time]
    Customer Service Representative.Ace Handyman Services of Kansas City (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry.This positi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Master's Transportation • Kansas City, Missouri, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Great culture, pay, benefits, and investment in your training and development.With Master's Transportation, you can be part of a fast-growing, innovative company. Our new company headquarters locate...[show_more]
    [last_updated.last_updated_variable_days]
    Customer Service Representative

    Customer Service Representative

    Hartfiel Automation Inc • Lenexa, KS, US
    [job_card.full_time]
    Communicates with customers via phone, fax or email to process orders and requests.Works in a team environment to support outside sales teams. This role is in the Lenexa, KS office.Associates degree...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Development Representative, Public Sector

    Business Development Representative, Public Sector

    PayIt • Kansas City, MO, US
    [job_card.full_time]
    PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    QC Holdings-LendNation • Belton, MO, US
    [job_card.full_time]
    Customer Service Representative.LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!. This position will work at Store 0574 located at 8318 E ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    FYZICAL Therapy and Balance Centers • Lenexa, KS, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i...[show_more]
    [last_updated.last_updated_30]
    Customer Service Representative

    Customer Service Representative

    Farmers Insurance • Platte City, MO, US
    [job_card.full_time] +1
    Are you coachable and have a willingness to learn, are you a quick learner, self-motivated and have a genuine outgoing personality that enjoys helping others? Requirements : •Insurance sales ex...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Robert Half • Leawood, KS, US
    [job_card.full_time]
    We are looking for a Workplace Experience Ambassador to join our team in Overland Park, Kansas.In this role, you will ensure that building spaces are well-maintained and set up to create an excepti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    LoanMax Title Loans • Kansas City, KS, United States
    [job_card.full_time]
    LoanMax Title Loans Job Description : Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating ...[show_more]
    [last_updated.last_updated_30]
    Customer Service Representative

    Customer Service Representative

    Interview Hunters • Kansas City, MO, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...[show_more]
    [last_updated.last_updated_30]
    Sales and Customer Solutions Representative

    Sales and Customer Solutions Representative

    SPECTRUM • OVERLAND PARK, Kansas, United States
    [job_card.full_time]
    This role requires the ability to work lawfully in the U.Join Spectrum and unlock your potential with competitive pay starting at $18 / hour, plus lucrative incentives that can bring top performers t...[show_more]
    [last_updated.last_updated_30] • [promoted]