Restaurant Manager

H&W Steakhouse

HOLA AMIGO!

Are you looking for an amazing opportunity to grow your career?

We are looking for a leader with a real passion for guest service and the best attitude to work as a Manager!

The Restaurant Manager is responsible for ensuring complete customer satisfaction by implementing our restaurant’s policies and procedures, managing the staff and operation, and achieving our revenue objectives.

Manager Responsibilities:

• Generate a bond with customers by bringing service with an outstanding personal touch.
• Seek the perfect timing to engage with customers: Assist in serving meals, assist in assigning tables, assist in serving drinks, assist in clearing and cleaning tables.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Revise and Supervise the arrival and condition of the merchandise.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Implement policies and protocols that will maintain future restaurant operations.
• Ensures that the Corporate Mission and Values are followed at all times.

We offer:

• Annual Salary paid on a biweekly basis.
• Quarterly bonuses (may vary according to performance and meeting goals based on sales and operating profit).
• Possibility to buy medical insurance coverage at competitive prices.
• Paid Time Off (PTO).
• Employee meals included.
• Excellent work environment.
• Corporate chaplaincy services and caring team assistance focus on our coworkers' wellbeing (physical, emotional, and spiritual).
• Enjoy any of our menu offerings at no cost during their shift (one per turn) and receive 50% off regular menu prices on their day off. The discount also is offered at our other restaurant concepts (Frontera, Luciano’s, Pampas, and Frankie’s).
• Corporate training for different competencies.

We’d love to have you join our team!