Inbound Sales Representative ($60k+)

Job Description

Job Description

#IND123

Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year —with uncapped potential for top performers. Start with $20.70 / hr base pay plus monthly commissions in entry-level insurance sales . Help inbound callers navigate plans and choose what fits their needs. Build a long-term career with advancement opportunities, professional development, and the backing of a brand known for stability, integrity, and success.

Inbound Sales Representative

Inbound Sales Consultant

Location : Warwick, RI 02886

This position is hybrid, (3) days onsite required weekly after training

Pay : $63,000 average yearly earnings (uncapped earnings)

Top performers earn $100,000+ yearly

Starting base pay is $20.70 per hour

Commission is monthly

Type : Direct hire

Schedule : Will be assigned a (40) hour work week after training, must be open to department hours

M-F or Tues-Sat, 7 : 00am – 9 : 00pm CST / 8 : 00am to 10 : 00pm EST

Training schedule : M-F, 9 : 30am – 6 : 00pm CST / 10 : 30am – 7 : 00pm EST for approx. 9 weeks

Career outlook : Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.

Job description

• Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
• Lead Sources : Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
• Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
• Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
• Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
• Manage daily call volume , averaging 12–15 calls per day , including inbound inquiries, outbound follow-ups, and post-sale policy processing.

What does success look like?

You will be evaluated based on the following key performance indicators (KPIs) :

Ramp up period :

First month : 70% of goals

Three months : 90% of goals

Six months : Meeting or exceeding targets

Nice to have :

Requirements :