General Manager (Solid Waste Industry)

Description :

CWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas . We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business!

POSITION SUMMARY :

Manages the daily operations of the hauling company and establishes and maintains performance and productivity metrics and cost management processes.

PRIMARY DUTIES AND RESPONSIBILITIES :

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Manage daily operations of the hauling company. Implement operating procedures and ensure excellence driver standards are met
• Manage department staffing levels, including safety issues / claims, hiring, training and performance management of supervisors, drivers, helpers, dispatchers, and other operations employees. Ensure positive morale of operations employees
• Interact with customers and local, state and federal government employees to resolve customer service concerns and ensure regulatory compliance standards are met
• Ensure maximum productivity and route management systems for commercial, roll off and residential routes and establishes productivity improvement goals where needed
• Responsible for the adherence to operating standards, the development of supervisory goals and objectives, and the management of labor hours and disposal expenses
• Implement and maintain an effective loss control and safety program
• Provide coaching and counseling for staff development. Train supervisors to interpret and understand productivity and other line of business reports
• Work with other department managers to ensure the long-term success of the company
• Approve expenses and manage the budget for the operations department including approval of purchase orders and vendor pricing. Approve the payroll of all employees under direct supervision
• Oversee and support good working relations between management and employees

Preferred

KNOWLEDGE, SKILLS, AND ABILITIES :

Requirements :

MINIMUM REQUIREMENTS :

Education : Associate's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience.

Years of Experience : 2 plus years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees.

Certifications : None required.

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