Drain Cleaning Technician

• Complete all drain cleaning, jetting, and cable work related to in-home, service calls.
• Provide Camera service for mainline stoppages
• Describe diagnosed problems to customers and provides solutions
• Engage with customers in a professional and courteous manner, effectively communicating drain issues and recommended solutions to generate sales opportunities by explaining the features and benefits of each solution.
• Obtain agreement for services before performing work
• Identify opportunities to upsell additional services or products to customers, maximizing revenue potential.
• Strive to exceed customer expectations by delivering exceptional service experiences and resolving any customer concerns or issues promptly.
• Maintain truck inventory of parts and restock truck to minimum stock levels
• Be able to successfully perform basic drain cleaning functions using small to large-sized drain cleaning machines
• Have the basic knowledge of how a plumbing system works
• Be able to remove and reset a toilet and a p-trap
• Operate equipment in a safe manner
• Wear all applicable Personal Protective Equipment (PPE)
• Communicate professionally and respectfully with customers, office staff, and co-workers
• Provide solutions to sewer and drain problems.
• Participation in required staff meetings and training

• 5 or more years of Sewer and drain cleaning, replacement, and sales experience
• Service Titan experience a plus!
• Working knowledge of septic systems, sewer and drain systems, and underground piping
• Personable and professional
• High integrity and strong communication skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.