Assistant Director of Employer Engagement & Operations

Job no : 528675

Work type : Staff Full Time

Location : UMass Amherst

Department : Career Services

Union : PSU

Categories : Career Services, PSU A

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

The Assistant Director of Employer Engagement and Operations connects students to valuable career opportunities by coordinating campus-wide employer engagement and recruitment activities. Reporting to the Director of Employer Engagement and in collaboration with the Associate Director of High Impact Practices, the Assistant Director of Employer Engagement and Operations executes a multi-year comprehensive strategic plan for effective employer relationships that provide critical capacity in building and sustaining employer relationships across the full range of student recruitment efforts, such as career fairs, on-campus interviews, networking, communicating job and internship opportunities, and other recruitment events. The Assistant Director is a member of the central UMass Office of Career and Professional Development team and also supports employer engagement efforts across the eight decentralized career centers, providing insights into key recruitment metrics, coordinating campus-wide recruitment events, and conducting trainings.

Essential Functions

• Employer Engagement

Serves as the point of contact to triage employer-related inquiries. Maintains positive relationships with existing employer partners and provides prospective employers with appropriate resources to establish new program partnerships.

In collaboration with the Director of Employer Engagement and Associate Director of High Impact Practices, coordinates employer participation in events such as Career Fairs, Information Sessions, Networking Events, Tabling, Expert Panels, On-Campus Interviews, as well as other exploratory activities, such as Job Shadows, Company Site Visits, and Speaker Events.

Optimizes technical resources such as Handshake and Salesforce to facilitate engagement, extend reach, and assess program effectiveness.

Facilitates ongoing communication with the eight campus-wide Career Centers, sharing details about job postings and upcoming hiring events that are relevant to the student populations they serve.

Other Functions

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Physical Demands / Working Conditions

Work Schedule

Salary Information

Salary Level 26

Exempt Hiring Ranges

Special Instructions to Applicants

Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Advertised : Oct 8 2025 Eastern Daylight Time

Applications close : Jan 11 2026 Eastern Standard Time

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