Supply Chain Operations and Communications Specialist

Community Hospital Corporation (CHC), a DFW Top 100 Employer, is looking for a Supply Chain Operations and Communications Specialist based out of our home office in Plano, TX. This position, under the direction of the Director, Member Development and Engagement, drives the day-to-day execution of CHC Supply Trust’s internal systems, reporting, and administrative operations, while also leading the development of communications and materials for both internal and member-facing audiences. The role is primarily operational - approximately 70% of responsibilities involve process ownership, system maintenance, and reporting. The remaining 30% operationalizes communications, event preparation, and content development.

This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and Grandscape. At CHC we enjoy an outstanding work environment, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a great company culture.

The ideal candidate is highly organized, detail-oriented, and comfortable managing recurring workflows while contributing to clear, professional communications. As CHC Supply Trust evolves, this position offers the opportunity to grow and adapt alongside organizational needs and individual strengths. Strong proficiency in both Microsoft Office and Google Workspace is essential, along with the ability to navigate between platforms to produce high-quality documentation, analysis, and presentations.

Major Responsibilities

Operations Support (70%)

• Own and govern internal processes and tools, including SOPs, tracking sheets, and documentation
• Standardize and reconcile member and contract-related records in Salesforce, ensuring data accuracy, consistency, and alignment with internal tracking processes
• Drive Salesforce clean-up and documentation tasks to support reporting and team visibility
• Assist with reporting by gathering, organizing, and summarizing data from internal sources, preparing spreadsheets, cleaning data, and producing summaries or visualizations for internal use
• Collaborate on CHC board and internal reporting by compiling information and formatting slides and dashboards
• Lead system and process audits to ensure data accuracy, document version control, and workflow consistency
• Support internal project and meeting logistics, including agenda development, meeting notes, scheduling, and follow-up

Communications & Engagement (30%)

• Create and refine presentations based on input and existing templates
• Assist in creating professional communications such as newsletters, member updates, and team announcements
• Coordinate logistics and content preparation for internal trainings, member meetings, or committee briefings
• Create surveys, run survey distribution, and basic analysis (e.g., feedback, shortages, engagement)
• Support the planning and execution of CHC Supply Trust events by coordinating agendas, materials, and event logistics (in collaboration with other teams)

General Duties

• Maintain internal tracking tools, update records, and process operational data across systems
• Coordinate recurring communications and document updates to ensure accuracy and accessibility
• Respond to requests for materials, reports, and information in a timely, professional manner
• Collaborate with colleagues across departments to support ongoing projects and initiatives
• Identify and flag gaps in documentation, processes, or data quality, and suggest improvements
• Contribute to a positive team culture through adaptability, accountability, and attention to detail

Requirements

Education and Experience

Required:

• Bachelor’s degree in business, operations, communications, or a related field with 2 - 4 years of professional experience in operations, project coordination, communications, or administrative support

Preferred:

• Experience in healthcare, supply chain, or member-based organizations
• Familiarity with CRM systems (e.g., Salesforce), particularly for data entry, tracking, and report support

Skills and Knowledge

• Strong proficiency in Microsoft Office and Google Workspace, with the ability to work fluidly across platforms
• Skilled at creating professional, visually polished presentation slides from drafts or stakeholder input
• Clear and effective written and verbal communication skills
• Strong attention to detail, especially in formatting, data entry, and documentation
• Comfortable working with spreadsheets for data organization, analysis, and presentation
• Able to manage recurring tasks, shifting timelines, and competing priorities
• Eager to learn new tools and platforms (e.g., Salesforce, survey tools, reporting systems)
• Self-motivated and able to work independently, while actively contributing in a collaborative, team-oriented environment
• Preferred: Experience in healthcare, supply chain, or member-based organizations
• Preferred: Familiarity with CRM systems like Salesforce

Benefits

At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.

Comprehensive health and welfare benefits package is offered as part of total compensation:
Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources and other benefits