Client Solutions Manager

Client Solutions Manager

The Client Solutions Manager for Meta's Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers.

With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and the capacity to thrive in an agile, team-focused environment delivering against business goals.

Client Solutions Manager Responsibilities

• Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners.
• Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.).
• Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies.
• Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth.
• Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders.
• Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations.
• Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership.
• Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments.
• Manage account operations (e.g. troubleshooting issues, account set up, etc.).
• Work and collaborate across internal cross-functional teams to project manage complex workstreams.
• Travel as needed.

Minimum Qualifications

• 5+ years of experience with online advertising/online media.
• Bachelor's Degree.
• Advanced experience structuring and manipulating raw data into datasets for analysis.
• Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights.
• Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases.
• Proven track record in leveraging data to develop broader prototyping solutions for the entire team.
• Experience driving a book of business, increasing revenue and business performance.
• Experience delivering insights to both technical and non-technical audiences.
• Experience working across cross-functional teams.
• Experience influencing executives and clients.
• Experience navigating ambiguity with agility to effectively lead complex and changing priorities.
• Understanding of the technology landscape.

Preferred Qualifications

• Experience working cross-functionally with Product teams to improve products features and functionalities.
• Knowledge and experience with data querying (e.g., SQL, advanced Excel/ Google Sheets).
• Knowledge of statistics and experience with statistical packages such as R, SAS, or SPSS.
• Experience with Meta's full suite of advertising solutions.
• Experience with business case modeling and market/opportunity sizing.