Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the company's Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards, ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.
Essential functions include obtaining an accurate and thorough 1003, collecting supporting documentation from borrower, obtaining executed disclosures within regulations time frame, analyzing credit report and financial scenario, determining appropriate loan product(s), submitting a complete loan package to processing, locking in rate, reviewing CD to ensure fees and cash at closing are consistent with commitment to customer, resolving file problems, bottlenecks and qualifying issues throughout production and underwriting process, providing administrative support in the collection and preparation of submitting loan application with supporting documentation to processing, coordinating, creating, tracking and distributing marketing materials, managing client and referral partner databases, answering customer inquiries involving rates, products and loan application status to ensure quality customer service, and performing any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.
Qualifications include a high school diploma or equivalent, at least two years of experience in mortgage lending or related field, active NMLS License, ability to manage multiple priorities, strong detail orientation and highly organized, works with a strong sense of urgency and responsiveness, passionate about delivering excellence in customer service, demonstrated patience and professionalism when interacting with both internal and external customers, proficiency with data entry, PDF software programs, Microsoft Word, and Excel required, strong verbal and written communication skills, intermittent to low supervision required, depending on experience, travel: 0%, physical: work is primarily sedentary; mobility in an office setting, manual dexterity: frequent use of computer keyboard and mouse, audio/visual: ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation, environmental: office environment no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. This position offers eligibility for incentive compensation. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Loan Officer • Chandler, AZ, US
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