Office Assistant- Outpatient

Outpatient Opioid Treatment Program (OTP)

Office Assistant

Full Time Hours : Monday - Friday, 5 : 00 AM - 1 : 30 PM.

Our Benefits :

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work / life balance
• Opportunity for growth that is second to none in the industry

Our Team :

Volunteer Comprehensive Treatment Center (CTC), located in Chattanooga, TN, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Office Assistant :

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities as an Office Assistant :

Your Education, Skills, and Qualifications :

High school diploma or equivalent required

Previous administrative experience in a healthcare setting

Comfortable working in an opioid treatment program (OTP) / recovery environment

Skilled in answering phones, greeting patients, and providing front-desk support

Experience with billing processes, patient check-in, and appointment scheduling

Proficient with computer systems, word processing, and basic data entry

Familiarity with office equipment and general clerical duties (scanning, faxing, filing)

Strong organizational skills, attention to detail, and ability to multitask

Professional and courteous communication skills (in person, by phone, and in writing)

Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations

Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.