Job Description
Job Description
About the Role
We are a growing organization seeking a hands-on Network Administrator to take full ownership of our IT and network infrastructure. This role is ideal for a technically strong professional who enjoys autonomy, problem-solving, and building secure, scalable systems that support both in-office and remote employees.
You will serve as the primary IT authority, managing cloud infrastructure, cybersecurity, end-user systems, and vendor relationships while helping shape the company’s technology as it grows.
What You’ll Do
- Own and manage the full network and IT environment (on-prem, cloud, and hybrid)
- Select, configure, and maintain office networking equipment (firewalls, switches, Wi-Fi)
- Manage ISPs and low-voltage wiring vendors
- Support secure plug-and-play onboarding for remote, hybrid, and in-office employees
- Recommend and manage laptops, monitors, and multi-function printers
Microsoft 365 & Endpoint Management
Administer Microsoft 365 Business Premium, including :Tenant and licensing setupIdentity and security via Entra IDExchange Online and email configurationMicrosoft Defender for Business (baseline)Intune endpoint management (core setup)Handle user onboarding, validation, and documentationCloud & AWS Responsibilities
Manage infrastructure in AWSLead projects such as :Migrating the company website to AWSManaging AWS accounts, permissions, and security foundationsDesign scalable systems to support company growthCloud Phone System (Amazon Connect)
Configure and manage Amazon Connect, including :Account and telephony foundation setupInbound / outbound phone numbersAgent setup, queues, and call routingOutbound dialing and conference room phone configurationCall recording, monitoring, and compliance baselinesTest, validate, and support go-liveSecurity & IT Operations
Implement and maintain security best practices :Multi-Factor Authentication (MFA)Endpoint protectionFirewalls, VPNs, and secure remote accessMonitor and respond to security incidentsDocument IT policies, procedures, and systemsVendor & Asset Management
Lead vendor evaluation, selection, and negotiationsManage hardware and software lifecycles and renewalsRecommend and implement new tools and technologiesWhat We’re Looking For
3–5 years of experience in Network or Systems AdministrationStrong experience with Microsoft 365 Business PremiumHands-on experience with AWSExperience supporting remote and hybrid usersAbility to work independently and take full ownership of IT operationsStrong communication and documentation skillsNice to Have
Experience as a sole or lead IT resourceFamiliarity with Amazon Connect or cloud-based phone systemsExperience in a small or growing organizationWhy This Role
High autonomy and ownershipDirect impact on company growthOpportunity to grow into a senior IT or IT leadership roleHands-on, meaningful work (not a ticket-factory job)