Bilingual Sales Intake Representative - OnSite Graveyard Shift

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Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients.

You will work side by side on a team of dynamic, collaborative, and client-focused professionals who are committed to delivering on our founding core values: Excellence, Teamwork, and Integrity.

The Opportunity

As our Call Center Sales Representative in our Intakes department, you will have the opportunity to be the first point of contact for potential clients over the phone with the ability to earn over a thousand dollars a month in bonuses alone.

*This is not a remote position, this position is on-site from 11:00pm - 8:00am.

Scheduling

• Training Schedule: Monday - Friday from 8:30am - 5:30pm (3 weeks)
• Post Training Schedules: 1 day of the weekend and 4 days during the week.
• Post Training Shift: Graveyard 11:00pm - 8:00am

Accountable for

• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard.
• Working with the firm’s intake management team to determine viability of potential cases.
• Being a closer, someone who can entice clients and relate with them to sign on with our firm.
• Deliver customized, targeted sales strategies to ensure monthly goals are met.
• Updating the firm’s database in a timely manner with accurate data.
• Uploading and sharing pertinent documents appropriately.
• Building strong rapport with potential clients and vendors.

Qualifications

• Must be bilingual in English and Spanish.
• Competitive and motivated to surpass set goals.
• Ability to work weekends, overtime, and on-call as necessary.
• Minimum 2 years in sales.
• Strong organizational, written, and verbal communication skills required.
• Must have the ability to be empathetic yet persuasive.
• Ability to multi-task and type at least 40 wpm while speaking with potential clients.

Compensation

• $23.00 – $28.00 depending on experience

Benefits

• Paid time off and paid holidays.
• Opportunities for growth and advancement.
• Team outings and sponsored events.
• Referral bonus program.
• Firm-paid Medical HMO with affordable HMO and PPO upgrades.
• Low-cost Dental and Vision plans.
• Paid Life and AD&D insurance.
• 401k.
• FSA (Flexible Spending Account).
• EAP (Employee Assistance Program).
• Pet Insurance.

Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment.

Join Wilshire Law Firm
Los Angeles, Irvine, San Diego, Oakland, Sacramento, Riverside, Torrance

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