Customer Success ManagerVirtualVocations • Toms River, New Jersey, United States
Customer Success Manager
VirtualVocations • Toms River, New Jersey, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Manager of Customer Success to lead their AMER Customer Success Managers.
Key Responsibilities
Develop and refine processes, playbooks, and automations to maximize customer impact
Attract, develop, and empower a high-performing team of Customer Success Managers
Build collaborative partnerships with Sales, Product, and Support to ensure customer success alignment
Required Qualifications
2+ years of people management experience in a customer-facing role
10+ years of experience in Customer Success, Professional Services, or Account Management
Proven ability to collaborate cross-functionally with stakeholders
Experience in the tech industry and relevant subject-matter expertise
Bachelor's degree or higher, preferably in a technical or engineering field
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Customer Manager • Toms River, New Jersey, United States
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