IT Technical Support

Title: IT Technical Support
Job Type: Contract to Hire
Contract Length: 3 months
Target Start Date: January,
Work Location/Structure: On-site (Salinas, CA)

About the Opportunity:

Our client, a leader in Enterprise Operations (supporting internal functions like HR, Finance, and Operations), is looking for a skilled IT Technician and ERP Support professional to join their team for a Contract to Hire engagement. This project involves providing hands-on operational support to reduce current team workload and supporting critical business systems across the organization's various departments. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly. This position is ideal for an early-career professional with foundational ERP knowledge.

Key Responsibilities & Deliverables:

This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:

• Perform routine IT operational tasks including device tracking, data entry, and asset management.
• Assist with ERP (Navision/Business Central or equivalent) data maintenance, user support, and workflow updates.
• Provide first-level troubleshooting for hardware, software, and peripheral devices and supplies.
• Assist with user onboarding/offboarding, including account permissions and device setup.
• Support IT documentation, Standard Operating Procedure (SOP) creation, and process standardization efforts.
• Support SharePoint list updates, Power Automate workflows, and structured data submission forms.
• Maintain accuracy of vendor records, device inventory data, and frequently updated systems.
• Assist in special projects including system migrations, process automation, and workload reduction initiatives.
• Support basic cybersecurity tasks including device compliance checks and micro-training.

Required Skills & Experience:

We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:

• 1–2 years of experience in a technical support role.
• Deep expertise in basic understanding of ERP systems such as Microsoft Navision, Business Central, and general knowledge of financial accounting and cost accounting. This isn't a learning role—you need to be a subject matter expert.
• Demonstrated ability to follow structured processes, maintain high data accuracy, and manage your own time effectively to meet project goals.
• Experience with Microsoft , SharePoint, Teams, and Power Automate workflows, and strong troubleshooting skills for common hardware/software issues.
• Strong communication skills to provide clear and concise status updates to the project team and interact professionally with end-users and staff across all company levels (management to general labor).