MARCUS SAMUELSSON RESTAURANT GROUP • Washington, DC, US
[job_card.30_days_ago]
[job_preview.job_type]
[job_card.full_time]
[job_card.job_description]
Job Description
Job Description
Key Responsibilities :
Review and convert confirmed group and event sales files into detailed and accurate Banquet Event Orders (BEOs) and function resumes.
Serve as the main point of contact for clients following the sales handoff, finalizing event details including menus, setup requirements, timelines, and billing arrangements.
Coordinate with culinary, banquet, and audiovisual teams to ensure all event specifications are executed according to client expectations and hotel standards.
Conduct pre and post event meetings and maintain open communication with clients and internal teams throughout the event process.
Monitor event execution on-site as needed to ensure service standards and quality are maintained.
Prepare, distribute, and update all event documentation and internal communications in a timely and accurate manner.
Ensure that all deposits, guarantees, and final payments are received in accordance with contract terms.
Support the development and maintenance of catering revenue forecasts, event profitability tracking, and post-event analysis.
Maintain a thorough understanding of hotel capabilities, pricing structures, and service offerings to maximize client satisfaction and revenue opportunities.
Adhere to all brand, departmental, and local health and safety standards and procedures.
Requirements :
Bachelor’s degree in hospitality, sales, or relevant field
3-5 Years Experience in relevant roles within restaurants, hospitality, or luxury environments
Sales Software proficiency not limited to : Salesforce, Triple Seat, Zoom, Microsoft Office Suite, Google Suite
Strong selling and interpersonal skills
Professional, enthusiastic, and dependable team player
Excellent verbal and written communication skills
Proven track record of exceeding sales targets and delivering exceptional customer service
Ability to work irregular hours if needed
Drivers License required, some travel to our other restaurants and off-site client meetings required
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