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Process Specialist Warehousing
Process Specialist WarehousingTireHub • Charlotte, NC, US
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Process Specialist Warehousing

Process Specialist Warehousing

TireHub • Charlotte, NC, US
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Process Specialist Warehousing

At TireHub we move more than tires we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes to challenges, to each other, and to getting it done right.

Process Specialist, Warehousing

Role Summary : The Process Specialist, Warehousing plays an integral role in preparing teams for the change management process and driving the transformation and evolution of fundamental supply chain technology. This role will focus on the development of training material with partners, train Hubbers who work in TireHub Logistics Centers to learn new systems, and perform other operational readiness activities as needed to prepare local teams for WMS deployment. The Training Lead works with all project resources and impacted operations to build trust and consistent, productive lines of communication.

Reporting to the Process Lead - Warehousing, this role works across physical operations and logical IT processes, to respond quickly to changing business needs & priorities by managing change and improving adoption of new processes. This role rapidly earns trust with both stakeholders and team members and work effectively with cross-functional teams, ultimately supporting the achievement of business objectives with a focus on efficiency, quality and safety.

When you say YES to something bigger

  • Premium free Hubber-Health Insurance
  • TireHub funded Health Savings Account
  • Additional benefit options including TireHub paid short / long term disability and life insurance benefits
  • Paid vacation and holidays
  • Parental leave programs
  • Build your financial future with 401(k) including TireHub match
  • Access to tire discounts, perks, and so much more!

The individual must exhibit the following core TireHub commitments :

Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.

Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.

Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.

Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done and we do it fast.

Role Specifics :

  • Establishes and maintains relationships with business and technology stakeholders to drive product adoption and understanding through effective training programs.
  • Reviews functionality in product demos to ensure the value and quality of features.
  • Develops, documents, disseminates, and maintains comprehensive Standard Operating Procedures for WMS processes.
  • Partners with process owners, lead operators, or other stakeholders through training exercises to ensure a sound understanding of new processes and supporting technologies.
  • Leads any business or operational readiness task related to WMS process adoption, training or improvement (i.e. any advanced process alignment tasks that can be done to get closer to future state now).
  • Serves as a super-user and cut-over agent during go-live; and floor support for end-users during WMS cutover and go-live support.
  • Leads communication efforts in the field to build positive momentum for the WMS program throughout its lifetime.
  • Analyzes existing workflows and identifies areas for improvement, recommending changes to minimize bottlenecks and streamline operations.
  • Facilitates cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders.
  • Monitors the performance of implemented processes, using metrics and KPIs to assess process adoption and effectiveness & adjusts change management strategy as necessary.
  • Coordinates with the IT department to ensure that technology tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements.
  • Leads, motivates, influences and supports RDC / TLC teams within a time-sensitive and demanding environment.
  • Remains current on industry trends and best practices.
  • Competencies :

  • Optimizes Work Processes : Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement.
  • Manages Ambiguity : Operating effectively, even when things are not certain, or the way forward is not clear.
  • Drives Results : Consistently achieving results, even under tough circumstances.
  • Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
  • Experience :

  • 5+ years of applicable work experience with a heavy focus on warehouse operations and warehouse management systems.
  • Experience leading diverse project teams with a proven track record.
  • Experience with KPI management.
  • Experience with Process improvement and an understanding of lean methodologies.
  • Training experience or implementation of new systems, technology, and tools.
  • BS / BA in Industrial Engineering, Process Management, Logistics, Business administration or related field preferred.
  • Proven track record of training program management, process improvement, and operational excellence.
  • Knowledge, Skills, and Abilities :

  • Strong leadership and team-building skills.
  • Demonstrated people skills including influencing skills, listening, and the ability to communicate effectively to diverse groups.
  • Strong planning and organizational skills, including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities.
  • Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions.
  • Excellent communication, problem-solving, and decision-making skills.
  • Highly analytical with a keen eye for detail.
  • Able to accommodate between 60% - 70% of overnight travel.
  • Work Environment :

    This is a fast-paced and dynamic operating environment requiring commitment, high levels of energy, and an all-in attitude in a culture where we truly look out for, and care for, one another. The position typically works in a field warehouse setting but will occasionally spend time in an office environment, at a desk working on a computer.

    Note : This job description serves as a general overview of the typical responsibilities and qualifications for a Process Specialist, Warehousing position. Specific duties and requirements may vary depending on the organization, industry, and regional considerations.

    Location : This position is remote. Salary Range : $69,000 to $86,000 TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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