Talent.com
customer experience coordinator
customer experience coordinatorThe TJX Companies, Inc. • High Point, NC, United States
[error_messages.no_longer_accepting]
customer experience coordinator

customer experience coordinator

The TJX Companies, Inc. • High Point, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned
Who We're Looking For: You.
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience


Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:
265 Eastchester Drive Ste 114

Location:
USA TJ Maxx Store 0130 High Point NC

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
[job_alerts.create_a_job]

Customer experience coordinator • High Point, NC, United States

[internal_linking.similar_jobs]

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1High Point, North Carolina
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Customer Experience Intern

LumosHigh Point, NC, United States
[job_card.full_time]

At Lumos Fiber, we're redefining connectivity with cutting-edge fiber-optic internet solutions.In 2026, we're excited to launch another year of our Internship Program.Lumos is looking for a Custome...[internal_linking.show_more]

 • [job_card.promoted]

Store Support

Home Depot (Retail)High Point, NC, United States
[job_card.full_time]

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...[internal_linking.show_more]

 • [job_card.promoted]

Remote Corporate Development Manager - AI Trainer ($50-$60 per hour)

Data AnnotationSummerfield, North Carolina
[filters.remote]
[job_card.full_time] +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....[internal_linking.show_more]

 • [job_card.promoted]

Online Product Support- Work From Home - No Experience

GL1High Point, North Carolina
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Data Entry Product Support - No Experience

GLOCPAThomasville, North Carolina
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Work from Home – Product Feedback Support - $25-$45 per hour

GLSummerfield, North Carolina
[filters.remote]
[job_card.full_time]

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[internal_linking.show_more]

 • [job_card.promoted]

Earn Cash From Taking Surveys Online

Earn HausThomasville, NC, US
[job_card.full_time] +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]

 • [job_card.promoted]

Occupational Therapy Assistant (Journey Travel) - COTA

Genesis HealthcareHigh Point, NC, United States
[job_card.full_time] +1

Overview At Powerback, we're on a mission to improve lives.As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing es...[internal_linking.show_more]

 • [job_card.promoted]

Data Entry Product Support - $45 per hour - No Experience

GL Inc.High Point, North Carolina
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Remote Libresprite Expert

Micro1Summerfield, North Carolina, US
[filters.remote]
[job_card.full_time]

AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual eva...[internal_linking.show_more]

 • [job_card.promoted]

PT Customer Lead

Food LionKernersville, NC, United States
[job_card.full_time]

Store 02259 Front End (5120097).Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957.Today, our 82,000 associates serve more than 10...[internal_linking.show_more]

 • [job_card.promoted]

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersSummerfield, North Carolina
[job_card.full_time] +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[internal_linking.show_more]

Remote Krita Expert

Micro1Summerfield, North Carolina, US
[filters.remote]
[job_card.full_time]

AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM capabilities, as well as contextual eva...[internal_linking.show_more]

 • [job_card.promoted]

Procurement Support Coordinator

EASHigh Point, NC, United States
[job_card.full_time]

Procurement Support Coordinator.At Environmental Air Systems (EAS), we design and build innovative HVAC and mechanical solutions for complex commercial and industrial projects.We are seeking a Proc...[internal_linking.show_more]

 • [job_card.promoted]

Purchasing Coordinator

PellaHigh Point, NC, United States
[job_card.full_time]

We are seeking a reliable and organized Purchasing Coordinator who will manage procurement activities for the company.The candidate will be responsible for preparing, sorting and communicating orde...[internal_linking.show_more]

 • [job_card.promoted]

Account Executive

Slice Merchant ServicesOak Ridge, NC, US
[job_card.full_time]

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...[internal_linking.show_more]

 • [job_card.promoted]

Facilities Coordinator

Old Dominion Freight LineThomasville, North Carolina, US
[job_card.full_time]

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your.Do you appreciate a company culture that is open, fosters work-life balance...[internal_linking.show_more]