PBX Operator

Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities.

The Medical Administration and Data job family supports the effective operation of a healthcare organization by managing administrative tasks, patient data, and medical records. This job family ensures the flow of information, maintaining patient confidentiality and supports clinical staff.

Responsibilities

Answering Calls Promptly and Professionally

Greet callers courteously.

Identify the purpose of the call.

Routing Calls

Direct calls to the appropriate department or individual.

Use a switchboard or phone system efficiently.

Providing Information

Offer basic information about the company, services, or procedures.

Handle frequently asked questions.

Managing Outgoing Calls

Make calls on behalf of staff or departments.

Follow up with customers or clients as needed.

Maintaining Call Logs

Record details of calls for reference or reporting.

Note any issues or follow-up actions required.

Qualifications

1-3 years of Medical Office experience, highly preferred

High School Diploma, GED or equivalent work experience, preferred

Bilingual Spanish, highly desired

What is expected of you and others at this level

Applies acquired job skills and company policies and procedures to complete standard tasks

Works on routine assignments that require basic problem resolution

Refers to policies and past practices for guidance

Receives general direction on standard work; receives detailed instruction on new assignments

Consults with supervisor or senior peers on complex and unusual problems

Anticipated hourly range :  $21.00per hour - $27.72 per hour

Bonus eligible :  No

Benefits :  Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close :  3 / 7 / 2025

• if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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