Talent.com
Patient Access Specialist - Full Time
Patient Access Specialist - Full TimeEnsemble Health Partners • Portsmouth, VA, US
[error_messages.no_longer_accepting]
Patient Access Specialist - Full Time

Patient Access Specialist - Full Time

Ensemble Health Partners • Portsmouth, VA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Patient Access Specialist

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.

The Opportunity :

ENTRY LEVEL CAREER OPPORTUNITY OFFERING :

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $16.50 - $17.65 based on experience
  • This position is an onsite role, and candidates must be able to work on-site at Bon Secours - Maryview Medical Center in Portsmouth, VA

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities :

  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient / guarantor / legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
  • Experience :

  • 1+ years of customer service experience
  • Minimum Education :

  • High School Diploma / GED Required
  • Certifications :

  • CRCR Required within 9 months of hire (Company Paid)
  • Join an award-winning company

  • Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
  • Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
  • 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
  • Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
  • Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
  • Energage Top Workplaces USA 2022-2024
  • Fortune Media Best Workplaces in Healthcare 2024
  • Monster Top Workplace for Remote Work 2024
  • Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
  • Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  • Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

    Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

    [job_alerts.create_a_job]

    Patient Specialist • Portsmouth, VA, US

    [internal_linking.similar_jobs]
    Medical Assistant-Full-Time

    Medical Assistant-Full-Time

    American Family Care Norfolk Janaf • Norfolk, VA, US
    [job_card.full_time]
    Great small business work environment.American Family Care (AFC) is one of the largest primary and urgent care companies in the U. Our state-of-the-art centers focus on the episodic treatment of acu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Access Supervisor

    Patient Access Supervisor

    Childrens Hospital of The King's Daughters • Norfolk, Virginia, United States, 23507
    [job_card.full_time]
    The Patient Access Supervisor is responsible for coordinating and directing the actions of staff involved in the patient access / registration functions during a particular work shift.Performs spec...[show_more]
    [last_updated.last_updated_30]
    Anesthesiologist - Riverside Regional Medical Center - Full Time, Night Float

    Anesthesiologist - Riverside Regional Medical Center - Full Time, Night Float

    North American Partners in Anesthesia • Newport News, VA, United States
    [job_card.full_time]
    Anesthesiologist - Riverside Regional Medical Center - Full Time, Night Float.Join to apply for the Anesthesiologist role at North American Partners in Anesthesia. Monday-Sunday, 7 : 00 PM–7 : 00 AM; 1 ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Pain Management Specialist Physician

    Pain Management Specialist Physician

    Sentara Health • Hampton, VA, US
    [job_card.part_time] +1
    Sentara is seeking a highly skilled and compassionate Non-Interventional Pain Management Physician specializing in Physical Medicine & Rehabilitation (PM&R) to join our team.The ideal candi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Access Representative I- Part Time

    Patient Access Representative I- Part Time

    Sentara • Norfolk, VA, United States
    [job_card.part_time]
    Sentara, you will work in Patient Registration for the Emergency Department and / or various registration areas of the hospital. This position's primary duties include positively identifying the patie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Access Representative I - ED

    Patient Access Representative I - ED

    Sentara • Norfolk, VA, United States
    [job_card.full_time]
    Full-Time, Evenings, Emergency Department.Sentara, you will work in Patient Registration for the Emergency Department and / or various registration areas of the hospital. This position's primary dutie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sleep Medicine Specialist

    Sleep Medicine Specialist

    Bayview Physicians Group • Norfolk, VA, United States
    [job_card.full_time]
    Bayview Physicians Group is a progressive, independent multi-specialty group serving the Hampton Roads region of southeast coastal Virginia. Bayview is seeking a BE / BC ABSM Sleep Medicine physician ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Care Specialist

    Patient Care Specialist

    Sentara Healthcare • Chesapeake, VA, United States
    [job_card.full_time]
    SMG Family Medicine Riverwalk in Chesapeake, VA is hiring a Patient Care Specialist!.Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Anesthesiologist - Riverside Regional Medical Center - Full Time, Night Float

    Anesthesiologist - Riverside Regional Medical Center - Full Time, Night Float

    North American Partners In Anesthesia • Newport News, VA, United States
    [job_card.full_time]
    Opportunity for Night Float Anesthesiologist on a collaborative team with access to latest technology at nationally recognized Riverside Regional Medical Center. Riverside Regional Medical Center in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CRNA - Riverside Regional Medical Center - Full Time

    CRNA - Riverside Regional Medical Center - Full Time

    North American Partners In Anesthesia • Newport News, VA, United States
    [job_card.full_time]
    Increased compensation and sign-on incentives for our CRNAs! A collaborative team at nationally recognized Riverside Regional Medical Center with challenging and rewarding cases.Riverside Regional ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Engagement Specialist - Rapid Access - STEP VA

    Engagement Specialist - Rapid Access - STEP VA

    Hampton-Newport News Community Services Board • Hampton, VA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Work schedule : Monday - Friday 8 : 00 am -4 : 30 pm.Join our team at Hampton-Newport News Community Services Board as a Full Time Engagement Specialist in our Rapid Access - STEP VA program! This excit...[show_more]
    [last_updated.last_updated_1_day]
    Patient Access Tech

    Patient Access Tech

    Childrens Hospital of The King's Daughters • Norfolk, Virginia, United States, 23507
    [job_card.full_time]
    Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support ser...[show_more]
    [last_updated.last_updated_30]
    Full Time Clinical Assessor

    Full Time Clinical Assessor

    Milestone LLC • Portsmouth, VA, US
    [job_card.full_time]
    This position requires the candidate to be fully licensed or currently under supervision of a licensed clinician (LCSW, LPC, or licensed psychologist). The Clinical assessor is responsible for condu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bon Secours Maryview Medical Center - Full Time CRNA

    Bon Secours Maryview Medical Center - Full Time CRNA

    NorthStar Anesthesia • Portsmouth, VA, United States
    [job_card.full_time]
    NorthStar is presently seeking talented Full Time CRNA's to join their esteemed Anesthesiology team at one of our newest facilities, Bon Secours Maryview Medical Center located in beautiful Portsmo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Standardized Patient

    Standardized Patient

    Eastern Virginia Medical School • Norfolk, VA, United States
    [job_card.full_time]
    A standardized patient (SP) is defined as, “A person trained from a standardized case to present a social and emotional history, as well as specific findings on physical examination with such reali...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Med Tech - Full Time 3-11

    Med Tech - Full Time 3-11

    Harmony Senior Services • Chesapeake, VA, United States
    [job_card.full_time] +1
    Clearfield Avenue, Chesapeake, Virginia 23320.The Med Tech provides quality care and assistance with activities of daily living for residents of the community as well as assists with the administra...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Anesthesiologist - Riverside Peninsula Surgery Center - Full Time

    Anesthesiologist - Riverside Peninsula Surgery Center - Full Time

    North American Partners in Anesthesia • Newport News, VA, United States
    [job_card.full_time]
    Anesthesiologist - Riverside Peninsula Surgery Center - Full Time at North American Partners in Anesthesia, Newport News, VA. Riverside Peninsula Surgery Center is an ambulatory surgery center locat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Anesthesiologist - Riverside Regional Medical Center - Full Time

    Anesthesiologist - Riverside Regional Medical Center - Full Time

    NAPA Management Services Corporation • Newport News, Virginia, United States, 23601
    [job_card.full_time]
    Anesthesiologist - Riverside Regional Medical Center - Full Time.Newport News, Virginia, United States of America.North American Partners in Anesthesia is an equal opportunity employer.[show_more]
    [last_updated.last_updated_30]