Process Engineer

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Aurora (IL), United States

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Process Engineer

Aurora, IL

Process Engineer

This position supports engineering initiatives related to new product launches and improvements to manufacturing and warehouse processes across New and Service operations. The role requires strong knowledge of manufacturing processes, electronic devices, and engineering within a regulated medical device environment.

The Process Engineer will execute projects involving process improvement, process development, NPI, automation, robotics, validation, and reporting, in alignment with quality and regulatory standards.

The role is based in Aurora, IL, and requires approximately 30% travel to regional sites in Mexico, Canada, and Brazil, with occasional global travel as needed.

Responsibilities :

• Closely work with HQ, ME-Manufacturing Engineering Team, and site engineering teams for development and implementation of New or enhanced processes
• Implement New Processes for service through optimization, improvement, root cause analysis.
• Conduct bench testing on all products, hearing instrument components and processes within the AODC engineering lab
• Be a Subject Matter expert on end-to-end manufacturing processes such as 3D printing, assembly, Surface coating & curing, Electroacoustic Testing etc.
• Validate processes as needed per the QMS & SOP
• Create a work instruction, Prepare Layout
• Leads Service Layout Changes by working with site Engineers and Streamlining the process
• Reviews and supports Validation of Service processes and changes in the region

Process Ownership :

• Own assigned product / process lines from process setup, scale up, sustainment and decision making
• Responsible for review and release of couple of products daily for quality inspections i.e. one of Sonova product Lyric.
• Be the subject matter expert on assigned processes to resolve any process or material issues tied to the product
• Sign off on release of products to the next process step through thorough investigation, and analysis
• Provide guidance to the QA team on do's and don'ts on inspection processes

Process Improvement :

• Maintain internal data collection, perform data analysis, interpret findings and disseminate reports
• Use the SonovaX tools to help drive Continuous Improvement within manufacturing processes
• Be part of Kaizens as Engineering representative to help improving operation KPI
• Recommend Optimal Layouts to improve the manufacturing processes of medical device.

Process Development :

• Evaluate, prototype and develop manufacturing technologies and processes to automate Key process steps in the manufacturing process
• Develop New process to optimally manufacture electronic hearing aid devices
• Leverage already existing manufacturing processes from HQ and optimize the manufacturing processes through process development, automation and technology integration.

Project Management :

• Manage Key projects from inception through validation and roll out

More about you :

Education & Experience :

• Bachelor's degree in electrical / Electronic or Mechanical Engineering
• Material science knowledge
• 3-4 years' experience in Process Engineering
• Automation and Robotics Experience

Skills & Competencies :

• Proficient in English
• Manufacturing Processes
• Computer experience, working knowledge of Microsoft products including Office, SAP Experience (or other ERP system) a plus
• AutoCAD, Solidworks knowledge is a plus, but not required
• Strong analytical and organizational skill
• Team player and go getter

A minimum of 200Mb / sec download and 10Mb / sec upload speed internet connectivity is required to support any remote / hybrid employee functionality at Sonova

Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources

What we offer :

• Medical, dental and vision coverage
• Health Savings, Health Reimbursement, Flexible Spending / Dependent Care Accounts
• TeleHealth options
• 401k plan with company match

Company paid life / ad&d insurance

• Additional supplemental life / ad&d coverage available

Company paid Short / Long-Term Disability coverage (STD / LTD)

• STD LTD Buy-ups available
• Accident / Hospital Indemnity coverage
• Legal / ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays
• Paid parental bonding leave
• Employee Assistance Program (24 / 7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• Plan rules / offerings dependent upon group Company / location .

This role's pay range is between : $71,000.00 - 102,600.00 . This role is also commission eligible / bonus eligible.

How we work :

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

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Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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