Analyst 2 (Judicial Support Business Process Analyst)

Job Description :

Note :   Effective February 1, 2026, the Oregon Judicial Department will implement a cost-of-living salary increase of 2.5%.

Interviews : Due to the high volume of applications we receive, it may take several weeks after the application deadline for us to schedule interviews.

Who We Are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by .

Benefits To You

We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.

10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.

OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

Salary offers are made with consideration of the candidate’s education and experience.

Position Highlights

The in Eugene, Oregon, is hiring a Judicial Support Business Process Analyst (Analyst 2).

In this role, you will work with our Judicial Support Supervisors to develop and document business processes. You will develop training modules about court business processes that will be delivered in person, online, and asynchronously. You will deliver training about court business processes, courtroom technology, and using online publications. You will maintain online libraries of training materials, keep training logs, and provide status reports to management. You will help the supervisors analyze statewide business processes and new legislation to identify training needs. You will help analyze how changes to legislation and policies could affect our court and business processes. You will develop, test, and implement revised or new business processes. You will also coordinate moderately complex projects using project plans, milestone tracking, and resource analysis.

Additionally, you will provide administrative support. This work includes facilitating onboarding for new employees, creating systems accounts, and updating distribution lists. You will manage the payment, registration, and renewal of judicial association memberships. You will manage publication subscriptions and purchases for the legal library and maintain the court-wide publication database. You will respond to complex questions about publications and online publication services. You will also track expenditures and travel reimbursements and will report reimbursement requests to the Trial Court Administrator.

Part of your time will be spent working as the backup to our Americans with Disabilities Act (ADA) Coordinator.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for REQUIRED Cover Letter and Work History / Resume

Your cover letter and work history / resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter ( REQUIRED )

Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application.  Your cover letter and filename should include your name.

In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below .

Address the cover letter “To the Hiring Manager.”

Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.

Prepare your cover letter before starting your Workday application.

Work History / Resume ( REQUIRED )

Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.

OR

Complete the Job History / Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a bachelor’s degree in business, court administration, public administration, or a related field.

AND

At least two (2) years of increasingly responsible professional-level experience that typically supports the knowledge, skills, and abilities required for the position.

OR

Any combination of equivalent to six (6) years of experience that typically supports the knowledge, skills, and abilities for the position.

Note : Professional-level experience is defined as :

The ability to use independent judgment and discretion in performing work duties.

A level of specialized knowledge in the field of work with some authority for independent decision-making.

In-depth work requirements, such as data gathering, analysis, and interpretation.

Interaction with a broad range of individuals.

Individual accountability for results.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

Demonstrated expertise in business process analysis, including process mapping, evaluation, and continuous improvement to enhance efficiency and effectiveness.

Ability to use relevant information and individual judgment to determine compliance with laws, policies, or standards and make recommendations.

Experience adapting or developing related policies, procedures, forms, and best practices.

Experience developing comprehensive educational materials for, and delivering instruction in multiple formats (in person, online, and asynchronously) to, adult learners.

Skill in public speaking and providing presentations to groups of various sizes.

Ability to adapt to changes in work expectations, processes, and technology.

Working Conditions

This is a full-time position, and the work schedule is typically 8 : 00 a.m. to 5 : 00 p.m., Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.

Occasional early-morning, evening, weekend, or holiday work may be required to meet deadlines or attend meetings.

Regular in-town travel.

Infrequent statewide travel, including possible overnight stays or travel in inclement weather, is required.

Occasional phone and in-person contact with people who may be frustrated or angry and facing challenging life circumstances, highly stressful situations, or trauma. Possible exposure to hostile litigants, dangerous persons, and high-risk inmates.

Long periods of sitting or standing while working at a computer.

Regular use of the following equipment : telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

ADDITIONAL INFORMATION

Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies

Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please .

Questions and Support

If you require an alternate format to complete the application process, call 503-986-5930, or TTY : Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.

Workday related information and resources are available .

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.