Production Printer Technician

Position

We are currently seeking a Production Printer Technician who is skilled in repairing and maintaining Konica Minolta Production Printers for our office in Orange, CA.

If you are a self-driven, service expert who is detail-oriented and capable of multitasking, we want to talk to you!

Essential Job Duties

Responsible for a full range of repairs and service procedures on high-speed digital copiers / printers, full-color copiers / printers, and facsimiles

Perform diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines

Must have experience with servicing and repairing Konica Minolta production-level machines

Applicants with any advanced Konica Minolta certifications are required

Strong computer knowledge

Minimum of 2 years of experience operating large format printers, preferably in a professional printing environment

Provide high-quality technical support and expertise by completing each service call according to service agreements and requirements

Effectively complete all territory assignments and develop options to resolve unexpected problems

Participate in training to remain up to date with new products and procedures

Provide specialist service to other field service technicians for unresolved technical problems / issues

Support the sales team by maximizing equipment leads and upgrade opportunities

Work in a fast-paced environment

Qualifications

26 years of relevant experience

Must have experience servicing and repairing production-level office equipment such as copiers, printers, fax machines, mailing machines, etc.

Production Print certifications are highly preferred

Strong computer knowledge

Excellent customer service and communication skills

Strong problem-solving and mechanical / electrical skills

Strong working knowledge of Windows 10 applications

Highly motivated and capable of working independently in the field

Must possess a valid drivers license with a clean driving record (a company car will be provided)