Installation Manager

Job Description

Job Description

Installation Manager

Location : West Des Moines, IA (Must live in the Des Moines area)

Travel : Occasional travel to Omaha once per week — returns home nightly

Company : HomeView Exteriors & Baths

Position Overview

HomeView Exteriors & Baths is seeking a highly skilled Installation Manager / Project Manager who is proficient in bath repairs, window repairs, entry door repairs, and siding . This role is ideal for a hands-on leader who can manage projects, support installation teams, and ensure exceptional customer satisfaction.

Duties & Responsibilities 1. Job Oversight & Scheduling

Manage and schedule all jobs from start to finish.

Coordinate crews and subcontractors for timely installs.

Perform site visits before and during projects to verify scope and progress.

2. Material Ordering & Logistics

Accurately order materials based on project scope.

Coordinate delivery timelines to match schedules.

Manage returns or reorders to prevent delays.

3. Installation Support

Assist with small window installs as needed.

Provide hands-on support for roofing, siding, windows, gutters, and bath installations.

Step in to help when crews are short-handed.

4. Quality Control

Routinely inspect work to ensure it meets company standards.

Resolve punch list items before job completion.

Confirm all work is 100% complete prior to final walkthrough.

5. Customer Communication

Act as the main point of contact for homeowners during installation.

Provide timely updates on progress, timelines, and changes.

Address and resolve issues professionally.

6. Problem Solving & Adjustments

Troubleshoot job site issues, crew needs, material discrepancies, and weather delays.

Make real-time decisions that maintain quality and keep projects moving.

7. Reviews & Customer Satisfaction

Ensure a smooth and professional customer experience.

Request 5-star reviews upon completion and send direct review links.

Address last-minute concerns to secure positive feedback.

8. Documentation & Reporting

Use the company CRM / job tracking system to log all updates.

Take before, during, and after photos for every job.

Track change orders, timelines, and completion status.

9. Safety & Compliance

Ensure job sites follow OSHA and company safety guidelines.

Conduct regular safety checks and correct issues immediately.

10. Coordination with Sales Team

Verify the sold scope of work matches actual installation needs.

Communicate change orders, discrepancies, and up-sell opportunities.

Keep the sales team updated on project timelines and status.

Benefits & Perks

Medical

Dental

Vision

Paid Vacation

Paid Sick Time

2 weeks paid vacation / sick time

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