Consolidated Invoice Services Analyst

Job Summary

Serve as a single point of contact for Receivables (end-to-end) with our Direct Store Delivery National Customers, Bottlers, and / or Distributors (RTM). Manage & review analytical end-to-end invoice data for assigned National Portfolio across all Coca-Cola Bottlers with over ~$1 Billion annual sales (role manages a set portion of the total). Collaborate with peers, AR, OTC, EDI, and cross-functional teams at CBS to ensure national customer / distributor / bottler issues are addressed & resolved in a timely manner. Assist the CIS System Administrator with implementing new customer onboarding into the Consolidated Invoice Services process. Perform functions in accordance with the established credit policy and practices in a manner that will result in maximum sales, sound receivables, and prompt conversion to cash. Achieve and maintain corporate objectives and team goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage urgent requests / customer demands successfully.

Duties and Responsibilities

• Collaborate and build strong relationships with Customers, Distributors and / or Bottling Companies to ensure timely billing, collection and payment of receivables (e.g. deductions, overpays, residuals, etc).
• Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process
• Analyze Customer / Distributor and / or Bottler receivables to identify areas for improvement to existing CIS processes and / or systems. Note trends; seek root cause resolution and act accordingly
• Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, delivery issues), presented / outlined by each bottler.
• Collaborate with all cross-functional teams at CIS to compile outstanding issues / balances and present to the assigned CIS Customers / Bottlers / Distributors for appropriate resolution or escalation
• Facilitate & manage monthly Bottler / Customer / Distributor statements to ensure accurate reconciliation between CIS's SAP system / Micro-Strategy
• Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan or present issues requiring escalation to NOSR, Value / Airline AE's & CIS management teams.
• Develop and maintain favorable business relationships with other CBS departments, Bottler personnel and Distributor / Customer Account Executives
• Execute daily / weekly reports in Micro-Strategy & SAP to manage outstanding receivables for assigned customer portfolio

Disclaimer : This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

Key Skills and Abilities

Education Requirements

Years of Experience

Required Travel

Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.

Company Message

Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.