Benefits Analyst

Benefits Analyst

The Benefits Analyst partners in the evaluation, implementation and administration of compelling employee benefits programs that attract and retain the most qualified, capable and mission-driven people to the organization and administers the Leave of Absence (LOA) processes.

Essential Functions:

• Partner in the evaluation and development of competitive benefit programs that attract, retain, and reward the organization's people.
• Use quantitative and qualitative analysis to identify problems, develop hypotheses and recommend solutions to benefit and LOA programs and processes.
• Respond to employee benefits inquiries and support employees by effectively working with insurance broker and vendors to resolve benefits coverage issues.
• Analyze processes and workflows to improve and streamline operations.
• Create both user and administrator guides for and benefits and LOA programs.
• Participate in the development, communication, rollout, and completion of annual benefit open enrollment.
• Develop and deliver various trainings on benefit and LOA programs.
• Ensure integrity of benefit and LOA data in HR systems.
• Conduct audits of benefits programs and policies to ensure that the company's processes are compliant.
• Work with HR technology team to test and implement systems changes.
• Build ad-hoc reports from HRIS system and various data sources.
• Audit monthly benefit invoices.
• Maintain appropriate contact with all employees on LOA to coordinate their return to work including contacting employees, drafting letters, mailing certified letters, and following up with employees as needed.
• Research, respond, and document frequently asked LOA questions and inquiries. Provide effective guidance to management and employees in response to questions regarding LOA and workplace accommodations, policies and procedures.
• Assist with coordinating workplace accommodations to include educating employees of applicable options; providing the employee with the requisite forms; maintaining contact with the employee to try to ensure documentation is received; analyzing submitted documentation; Partner with departments to ensure technology and equipment workplace accommodations are timely delivered after approval.
• Assist in the processing of employee benefit changes including new hire benefits, qualifying life events, benefit enrollments and changes, termination of coverage and status changes.
• Oversee benefit premium payments for employees on LOA, including communications to employees, follow up, receipt and processing of payments.
• Data entry of employee earnings and deduction end dates when appropriate.

Additional Duties and Responsibilities:

• Performs other duties as assigned.

Job Requirements:

Education Required (Minimum level of education):

• Bachelor's degree in HR, Business Administration or other relevant degree, OR equivalent experience in lieu of a degree

Certifications/Licenses Required:

• None required.
• Certified Benefits Professional (CBP), Professional of Human Resources (PHR) or HR Certificate preferred.

Experience Required (Minimum level of experience):

• 3+ years of relevant benefits, LOA administration or HR Operations experience required.

Verbal and Written Skills Required to Perform the Job:

• Excellent English speaking and writing skills. Very strong presentation skills preferred.

Technical Knowledge and Skills Required to Perform the Job:

• Knowledge of benefits administration and leaves of absence preferred.
• Project management skills.
• Strong quantitative and analytical skills are required.
• Advanced user in Excel
• Intermediate HRIS reporting experience.
• HRIS experience required, Dayforce experience preferred.

Equipment Used (Computers, phones, vehicles, copy machines and fax machines etc.):

Advanced user in Microsoft Office (Power point, Microsoft Word, Excel including pivot tables, Outlook).

Working Conditions and Physical Requirements (Sitting/Standing/Walking/Lifting/Noisy):

• Office work and occasional travel required. Sitting, standing, and walking for extended periods.

Universal Requirements:

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs.