Brand Ambassador Lead

Job Description

Job Description

Join Vacatia and Redefine the Guest Experience Across Hospitality & Ownership

Location : Events throughout Northern Virginia and Maryland

Compensation : $15 hourly plus Commission

Vacatia is transforming the vacation ownership and rental industry by blending hospitality, technology, and design to create smarter, more connected experiences. We’re building the next generation of travel lifestyle products — and we’re looking for driven, relationship-focused sales professionals to help us grow.

We’re looking for a dynamic, people-focused Brand Ambassador Lead who will lead a team of brand ambassadors to represent Vacatia’s vacation ownership offerings, drive engagement, and ensure consistent, high-quality guest experiences.

Why You’ll Love Working at Vacatia

Build the Future : Lead a team that shapes how guests perceive and engage with Vacatia’s vacation ownership offerings.

Impact That Matters : Directly influence revenue and customer satisfaction by ensuring your team delivers engaging and consistent brand interactions.

Innovation at Scale : Collaborate with marketing, sales, and resort operations using modern tools and strategies to maximize guest engagement and conversion.

Autonomy and Ownership : Manage, mentor, and motivate your team while owning performance metrics, engagement strategies, and operational success.

Culture of Growth : Join a fast-paced, people-first environment that emphasizes learning, development, and celebrating team achievements.

Compensation & Benefits

Uncapped earning potential

Competitive Commission structure

Weekly pay

Paid training

Wellness Program & EAP

Employee discounts (Tickets at Work, Perks at Work)

Education Assistance Program

Your Impact

Lead and manage a team of brand ambassadors, ensuring consistent execution of guest engagement strategies.

Coach and mentor team members, fostering professional development and high performance.

Collaborate with cross-functional teams to align brand initiatives with sales and marketing goals.

Analyze performance metrics and optimize strategies to maximize guest engagement and conversions.

Champion teamwork and a positive culture, setting the standard for excellence in guest-facing interactions.

What You Bring

Minimum one year experience in lead generation or sales

Supervisory experience is preferred

Demonstrated exceptional proactivity, strong interpersonal skills, genuine empathy, and a customer-centric approach

Flexible availability is required : Must include weekends, with the potential for holidays and extended hours

Unrestricted Driver’s License and the ability to travel to multiple locations

Excellent communication, interpersonal, and problem-solving abilities

Proficiency in identifying practical issues, reviewing pertinent information, and developing, evaluating, and implementing solutions

Physical capacity to lift, bend, and carry up to 40 lbs comfortably for setup and breakdown tasks.

Join Us

If you’re ready to inspire travelers, drive meaningful results, and help redefine the future of vacation ownership, we’d love to hear from you. Your next chapter starts here at Vacatia.